Citadines Benavidez Makati

The hotel staff was so nice! And Mary Ann has been a great housekeeper ! The location & the room layout was perfect too!

enjoyed my stay at the hotel- the room was large and bed was comfortable. service crew was also great - the room was tidy everyday when service was requested. they also provided a huge canister of water in place of plastic water bottles for sustainability efforts. free breakfast was ok, nothing to shout about. would have appreciated air conditioning in the lifts and corridors!

Citadines Benavidez in Manila Makati is overall a good hotel, especially for its convenient location. It's close to coffee shops, parks, and several local attractions, making it easy to explore the area without much hassle. The hotel provides a peaceful escape in the middle of a bustling city, with plenty of dining and leisure options nearby. The staff at Citadines Benavidez are exceptionally friendly and welcoming, always ready to assist with any requests. Their service is a highlight of the stay, adding a personal touch that enhances the experience. However, one notable downside is the hotel’s check-in policy. Unlike many other hotels, Citadines seems to have a strict no early check-in rule, and they consistently cite being "fully booked" as the reason—even when this doesn't appear to be the case. This can be frustrating, especially for travelers arriving early after a long flight or trip. As for the rooms, while comfortable and functional, they do not quite match the level of luxury seen in other Citadines properties. The design and amenities are somewhat more basic, lacking some of the finer touches you might expect from the brand. Despite this, the rooms are clean and well-maintained, making them a decent option if you're not prioritizing high-end finishes. In conclusion, Citadines Benavidez Manila Makati is a good option for its location and service. However, if you're looking for luxury or flexibility with check-in, you may want to consider these aspects before booking.