Jl. A. P. Pettarani No.4, Gn. Sari, Kec. Rappocini, Kota, Mannuruki, Tamalate, Makassar, South Sulawesi, 90222, IndonesiaVis hoteloplysninger
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Vi matcher prisen
1 nat
Gæsteanmeldelser
4.2/5
Meget god
40 anmeldelse
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Bekræftede anmeldelser
Placering4.4
Faciliteter4.0
Service4.4
Renlighed3.9
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Alle anmeldelser(40)
Positive anmeldelser(37)
Anmeldelser med billeder/video(17)
Fantastisk ophold!(8)
Fantastisk service(6)
Negative anmeldelser(3)
Ryan
Superior-værelse med to enkeltsenge
Overnattede i dec. 2024
Forretningsrejsende
43 anmeldelse
5.0/5
Enestående
Slået op den 16. dec. 2024
Nice hotel and service oke
Position strategic in near of city
Oversæt
Gæstebruger
Superior-værelse med to enkeltsenge
Overnattede i mar. 2024
Familie
3 anmeldelse
3.5/5
Slået op den 18. mar. 2024
The location is strategic, but the experience is not optimal because the hotel cleanliness is not good (the 8th floor hall ceiling leaks everywhere, the room smells musty). Amenities, towels and soap, are also very minimal
Oversæt
Svar fra overnatningssted: Dear Guest,Thank you for taking your time to write us your review.We are very sorry to hear that you feel uncomfortable during your stay with us, your input regarding the hotel cleanliness and facilities will be share to related department for evaluations.We are looking forward to welcoming you back to Mercure with better experience.Kind regards,Bayu SunandarAsst. Front Office Manager
Gæstebruger
Superior-værelse med to enkeltsenge
Overnattede i apr. 2024
Familie
9 anmeldelse
3.2/5
Slået op den 14. apr. 2024
Toilet was not clean when we check in.
Heavy soiled did not clean.
Oversæt
Svar fra overnatningssted: Dear Guest, Thank you for taking your time to write us your review. We are very sorry to hear that you feel uncomfortable during your stay with us, your input regarding the hotel cleanliness and facilities will be share to related department for evaluations. We are looking forward to welcoming you back to Mercure with better experience. Kind regards, Bayu Sunandar Asst. Front Office Manager
Anonym bruger
Superior-værelse med to enkeltsenge
Overnattede i jul. 2023
Familie
5 anmeldelse
4.0/5
Meget god
Slået op den 26. jul. 2023
Only 1 towel
No towel at the pool
Oversæt
Svar fra overnatningssted: Dear Guest,We very much appreciate your feedback regarding your recent stay at the Mercure Makassar Nexa Pettarani.It is always a pleasure to receive positive feedback, your comment regarding towel has been share to related department for further evaluation, thank you for bringing this issue to us. I am sure that this feedback will serve as an encouragement to all of our team members as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Muh. Aras RahmanRoom Division Manager
ABDUL RAHMAN
Superior-værelse med kingsize-seng
Overnattede i jan. 2024
Familie
1 anmeldelse
5.0/5
Enestående
Slået op den 7. jan. 2024
Nice hotel with a perfect services. Their staff are very kind.
Oversæt
Svar fra overnatningssted: Dear Rahman (Mr.),Thank you for taking the time to tell us about your experience at Mercure Makassar Nexa Pettarani. I am pleased to know that you have an excellent experience. Your excited with a perfect services from our staff surely are shared to the team. This will excited the team as well as giving them motivation to keep improving the quality of our services. Once again, thank you for sharing your experience with us. Stay safe and look forward to welcoming you again soon at Mercure. Best regards, Muh. Aras RAHMAN Room Division Manager
Anonym bruger
Superior-værelse med to enkeltsenge
Overnattede i jul. 2023
Solorejsende
3 anmeldelse
5.0/5
Enestående
Slået op den 9. jul. 2023
Place for Healing
Oversæt
Svar fra overnatningssted: Dear Anonymous User, We very much appreciate your comments regarding your stay at the Mercure Makassar Nexa Pettarani. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Muhammad Aras RAHMANRoom Division Manager
Gæstebruger
Superior-værelse med to enkeltsenge
Overnattede i mar. 2024
Forretningsrejsende
53 anmeldelse
5.0/5
Enestående
Slået op den 20. mar. 2024
Friendly staff, clean room and bathroom
Oversæt
Svar fra overnatningssted: Dear Guest, Thank you so much for taking the time to write us a review. We are thrilled that everything met your expectations and our team made an impact on you. I am delighted to read that you enjoyed your stay with us. Your feedback inspires us to continue with our efforts to maintain our high standards and ensure that every guest has the best experience possible. We look forward to welcoming you back again in the future. Kind regards, Bayu SUNANDAR Asst. Front Office Manager
muhammad yusuf mahbub
Overnattede i nov. 2023
Familie
14 anmeldelse
5.0/5
Enestående
Slået op den 2. jan. 2024
Best experience
Oversæt
Svar fra overnatningssted: Dear Muhammad Yusuf Mahbub (Mr.), We very much appreciate your feedback regarding your recent stay at the Mercure Makassar Nexa Pettarani. It is always a pleasure to receive positive feedback and it will be a pleasure to share your commendation with the entire team. I am sure that this feedback will serve as an encouragement to all of our team members as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Muh. Aras Rahman Room Division Manager
Gæstebruger
Superior-værelse med to enkeltsenge
Overnattede i jun. 2022
Forretningsrejsende
13 anmeldelse
5.0/5
Enestående
Slået op den 25. jun. 2022
Nice room, good location, friendly staff, good breakfast, easy to find transportation , no traffic jam to airport
Oversæt
Svar fra overnatningssted: Dear Guest,Thank you for taking the time to tell us about your experience at Mercure Makassar Nexa Pettarani.I am pleased to know that you have an excellent experience. Your compliments about room, breakfast, transportation, location and services from our staff surely are shared to the team. This will excited the team as well as giving them motivation to keep improving the quality of our services. Your input regarding gym facility will be our evaluation as well.Once again, thank you for sharing your experience with us. Stay safe and look forward to welcoming you again soon at Mercure.Best regards,Muh. Aras RAHMANRoom Division Manager
qqueen
Superior-værelse med to enkeltsenge
Overnattede i okt. 2024
Rejs med venner
5 anmeldelse
5.0/5
Enestående
Slået op den 27. nov. 2024
parkiran sangat luas, staff sangat ramah dan membantu. kamar sangat baik dan bersih, sarapan nya enak dan akses nya sangat mudah karena berada di jalan utama, dekar dengan pusat makanan dan tidak repot jika order taxi online karena kawasan jalan utama pettarani
Svar fra overnatningssted: Dear Guest,Thank you so much for taking the time to write us a review.We are thrilled that everything met your expectations and our team made an impact on you. I am delighted to read that you like the hotel cleanliness and services from our team.Your feedback inspires us to continue with our efforts to maintain our high standards and ensure that every guest has the best experience possible.We look forward to welcoming you back again in the future.Kind regards,Bayu SUNANDARAsst. Front Office Manager
Lidjaya
Superior-værelse med to enkeltsenge
Overnattede i jun. 2024
Forretningsrejsende
42 anmeldelse
4.0/5
Meget god
Slået op den 7. jun. 2024
Handuk hotel perlu di ganti yang baru…menu breakfast juga perlu yang bervariasi…dan kalau kuah2 jangan dingin
Oversæt
Svar fra overnatningssted: Kepada Bapak/Ibu Lidjaya,Salam hangat dari Mercure Makassar Nexa Pettarani!Terima kasih telah meluangkan waktu Anda untuk memberikan ulasan tentang pengalaman menginap Anda di Mercure, komentar Anda terkait fasilitas kamar dan menu sarapan pagi akan Kami bagikan kepada tim terkait agar dapat dilakukan evaluasi. Kami berharap dapat menyambut Anda kembali di Mercure dengan pengalaman yang lebih baik dari yang sebelumnya.Salam,Bayu SunandarAsst. Front Office Manager
Svar fra overnatningssted: Dear Mr/Ms. Jingshi,Thank you for choosing Mercure Makassar Nexa Pettarani as your home away from home.It was truly a pleasure to serve you.At Mercure, we take great pride in providing the highest levels of service to our guests, ensuring each and every need is met.However, I do apologize for the shortfall that you have experienced. I am sorry that your experience did not meet your expectations this time, particularly regarding the room facilities.On behalf of Mercure Makassar Nexa Pettarani team, please accept our sincere apology.We remain hopeful of having you stay with us during your future visits to Mercure. We remain at your disposal should require further assistance.Kind regards,Bayu SunandarAssistant Front Office Manager
Anonym bruger
Superior-værelse med kingsize-seng
Overnattede i mar. 2024
Forretningsrejsende
73 anmeldelse
3.2/5
Slået op den 30. mar. 2024
Hotel yg membuat saya kaget setelah masuk ke lobby, bau yg sangat menyengat setelah masuk ke lobby hotel, harap kebersihan diperhatikan, karena tamu tdk suka dengan suasana bau yg tidak enak dan sangat menyengat. Kebersihan di lingkungan hotel dan lift juga sangat kurang.
Oversæt
Svar fra overnatningssted: Kepada tamu yang terhormat,Salam hangat dari Mercure Makassar Nexa Pettarani..Kami sangat menyesal mengetahui bahwa Anda kurang menyukai pengalaman menginap Anda kali ini bersama Kami, komentar Anda terkait kebersihan area hotel tentunya akan Kami bagikan kepada tim terkait agar dapat dilakukan evaluasi.Kami menantikan kunjungan Anda selanjutnya di Mercure, dengan pengalaman yang lebih baik dari sebelumnya.Salam,Bayu SunandarAsst. Front Office Manager
Frederick
Superior-værelse med to enkeltsenge
Overnattede i mar. 2024
Forretningsrejsende
8 anmeldelse
4.5/5
Fantastisk
Slået op den 8. mar. 2024
Overall bagus,cuma alat2 di tempat gymnya kurang banyak.
Oversæt
Svar fra overnatningssted: Dear Mr. Frederick,Thank you so much for taking the time to write us a review. We are thrilled that everything met your expectations and our team made an impact on you. I am delighted to read that you enjoyed your stay with us, your comment regarding gym facilities will be shared to related department for evaluation. Your feedback inspires us to continue with our efforts to maintain our high standards and ensure that every guest has the best experience possible. We look forward to welcoming you back again in the future. Kind regards, Bayu SUNANDAR Asst. Front Office Manager