Hotel Sole

酒店設施舊了

For us this was perfect in every way. The hotel was located opposite the beach. We were upgrade to the roof terrace room and the views were stunning. The staff were so friendly, Christina met us for check in and helped us when ever we needed it. Ameleo "my coffee guy" sorted us with our Italian coffee. Saving the best till last Pina she was our breakfast Angel, making sure each day started with a smile. She was so helpful and an absolute delight. We loved every minute of our stay

Stayed here for a week in August with my husband after spending hours on Trip Advisor reading excellent reviews. Unfortunately, our review differs and we're still at a loss about other people's positive experiences. Location: Hotel is situated opposite the beach taking floors 4-6 above a busy and popular pizza restaurant. 1-3 floors are for residents. We booked a partial sea view which we received. Room: Accessed via a small lift. Our room had an upgraded bathroom compared to others but room was extremely small in size and very basic. It was challenging navigating moving around and climbing over cases was frustrating and challenging. Please see video. One case was able to be placed by the side after unpacking ,the other we had to climb over daily and keep the clothes in there due to limited space. Two sockets that had to cater for travel iron, straighteners and phone chargers was another thing we found annoying. The air conditioning which was noisy and was turned off daily via reception resulted in unbearable heat once we came back. Again, leave it for us to organise instead of stopping- we'd paid enough for the holiday without doing without a necessity. The full sun shining through,36 degrees outside and hotel turns off the only attraction that made us tolerate the temperature. We spoke to the Tui Rep at our welcome meeting regarding our complaint and the hotel kindly offered us a different room to view. It was slightly larger in size but had the original basic bathroom so wasn't worth the swap. We then felt like contestants on A Place in the Sun as hotel offered us another room up the road to view but location was too far away. Breakfast: Breakfast was on the terrace but poor. Please see photos to show the variety or lack of. Experience: We were all woken up at 7.00am by a loud telephone on the corridor ringing 3 times to announce breakfast was open. No chance of a relaxing sleep after hearing loud music from local bars until 1am. Breakfast was lacking in variety or freshness but was served by the loveliest lady who raced around after everyone. Towels were changed daily and beds made . We've stayed in several places in Italy and have never experienced such basic, small accommodation or poor quality food. Bitterly disappointed.