Hotel Nour Palace Resort & Thalasso Mahdia

⭐️⭐️⭐️⭐️⭐️ Excellent animation and great atmosphere at Nour Palace! I had a wonderful stay at Nour Palace. The hotel is clean and comfortable, with good food and beautiful surroundings, but what really made the difference was the animation team. Malek, Sara, and Tupac were absolutely amazing — always full of energy, friendly, and made every day fun. They organized great activities, shows, and games that kept everyone entertained from morning till night. Thanks to them, my vacation was full of laughter and good vibes. Highly recommend this hotel for anyone who enjoys great animation and a lively atmosphere!

We have just come back from 9 days away. I'll start with the negative before the positive. Love holidays so not have a representative there so at the beginning we had to muddle through. We was not aware that the other restaurants would be closed IE the snack bar was closed,the bowling alley and the entertainment was inside not in the outside theatre. We later found out that the other 4 restaurants close after September as we are now out of season. However, the hotel was packed full of people. It meant that if you miss breakfast - you have to wait for lunch until you can eat. Positives: The spa was AMAZING and value for money, the salt pool and jacuzzi was unreal and the staff were lovely. Moona the customer service manger went above and beyond, so friendly and informative and recommend us restaurants and where we can go outside the hotel. She was always a ray of sunshine. Rooms were spacious and cleaned to a high standard everyday - in fact the whole hotel was spotless and the cleaning staff were really nice Restaurant staff were very attentive and dressed our table for dinner and remembered our drink preference - the food was mediocre but we muddled through Animation team. Where do I begin! Slim and Malek make every day a joy! So friendly and funny! Kind and patient with us. We loved all the activities that they put on and you can see their love and passion for their job in all that they do. We loved doing aqua gym in the sea, the Botcha every day with Malek. Their interactions with the guests are a credit to themselves and the hotel. The weather was amazing, the staff beach and activities created such an amazing holiday!

We came for hubby 's 50th birthday celebration and special thanks to Yassine who made it very special. Staff are really nice happy to help and guide whenever needed.

Hotel is in great location, 5 min from center of city Medina. Its very nice and quite place, with nice rooms with beautiful see view. All personal and service is on high level and very profesional. All recomandation for this hotel.

There was quite a few recent negative reviews, so naturally I was a bit worried if I made a right choice. The "pressure" was eased immediately upon arrival, as I arrived into nice spacious and somewhat luxurious looking lobby, with panoramic sea view and was greeted by very friendly host. The hotel is very big, getting to my room (second to last section) was quite a journey! I booked sea view room, and while it was technically true, I could see the sea even standing at the very door, it was just a glimpse of the sea, it was more of a pool view room. Room itself was rather big and very standard with nothing notably good or horribly wrong about it, however socket next to bed was not working. Some people here emphasize random cracks in tiles or scratch in paint as some sort of horror, and yes, there was some of these in my room here and there, but to me this is completely normal and expected, given amount of different people who live in these rooms every year. There is however a problem that a lot of people seemed to be having - doors! A lot of people, me included, seemed to be struggling opening doors with keycards, there is apparently very special speed at which you have to swipe, too fast or too slow and it doesn't work, impossible to explain, just have to get the "feel" of it. Cleaning lady saw me struggling once and kindly offered to show how it is done (twice in a row without fail). And yet, by the end of the week it could still take me 1-3 tries, better than at first, but never got this art of opening door perfected. My room was cleaned every day. Some "fresh" towels and sheets did have some stains on them, unfortunately. While I'm fine with cracks in tiles and paint, stained towels and sheets I am not fine with. Some reviewers complained about lack of WiFi in rooms and claimed that it only worked at reception. Wifi was fine in my room, which was far from reception. Wifi was also working at pool, reception, buffet, amphitheatre. The other question is that it can be unstable at times. The beach here is great! It is right outside and it is a fine sand, there is no need for watershoes. Beautiful turquoise very warm water. Blue jellyfish are rather common in water, some say "ew", I like jellyfish! One day I also saw a seahorse, which I never saw "in the wild" before! Beach bar is available and serves drinks like beer, coffee and various soft drinks. A couple of steps away is a pool bar, which in addition to drinks also serves snacks throughout the day, but nothing fancy, I usually preferred to save stomach space for proper buffet meal. A lot of people complained about lack of sunbeds at the beach and claimed that all are taken as early as 6:30 in the morning. Well, I found this to not be true at all. Yes, all the most convenient spots are taken/reserved by early birds, however there was always plenty of unused and still stacked sunbeds available. I've been spending most of my time at the beach and there were definitely unused and unclaim

Disappointing for a 5-Star Hotel I stayed at Nour Palace Mahdia and honestly, it does not deserve its 5-star rating nor the amount of money we paid. The hotel is quite expensive, but the overall experience felt more like a 3-star standard. The food was average at best, sometimes even below expectations, with limited variety. The service was also lacking — not many waiters around, so getting attention took time. The rooms are old and clearly in need of renovation, though I must say the beds were comfortable. The real highlight is the beach — it’s wonderful, clean, and probably the only reason I would consider coming back. Unfortunately, aside from that, the hotel fell short in most areas.