Hotel Black Tulip - Porto Gaia

前台服務態度好，設施齊全，房間面積比較大，位置方便安全，靠近地鐵站，離火車站也不遠，衞生條件不錯，早餐環境好，

Atingiu minhas expectativas alem de otimo custo-beneficio. Cafe da manha delicioso. Funcionarios simpaticos e prestativos. Voltarei numa proxima oportunidade.

"Would I stay in Black Tulip again?" Answer: "Yes". Detailed comments: We stayed 5 nights on the Gaia side of Porto. It's about a 20 - 30 minutes walk to downtown Porto. It suited us as we normally walk many miles daily. There is a tram across the street but we never used it. Hotel is very clean throughout. Our room was a good size with a decent ensuite and full size bath. Fixtures and fittings sturdy and everything worked; safe in room. Daily maid service excellent. Beds a bit hard for our liking. Dining-room is on 10th floor with brilliant views and nicely set up: white table clothes etc. Friendly attentive staff. Usual buffet type breakfast with good selection. Main downside (and as other reviewers have also mentioned) there are only 2 tiny lifts (hold max of 4 people, or 2 with suitcases). Our room was on the 1st floor and it took forever to wait for an empty lift to the 10th floor for breakfast. There are no stairs... only the fire-escape stairs which we used (we checked and were given permission) when going out/returning to the hotel as it was only 1 flight. But the stairwell is very dimly lit and everything is painted grey: walls, ceiling, concrete steps etc, so it was hard to see the actual steps - needed extra care not to miss a step and fall. I'd be worried what it would be like if there was a real emergency evacuation using the emergency stairs. But yes, overall I would stay here again.

There are only 2 small elevators for 10 stores hotel. They are always busy. The breakfast is very poor. No fresh vegetables, not enough coffee cups. We tried to use safe. It closed and did not open. The refrigerator was not working on the day of our arrival, though it was fixed next day.

I recently stayed in Hotel Black Tulip. On the first morning I noticed that there weren't electrical points for using a shaver available in the bathroom . I reported this to the young man on reception-thinking this will take some time to fix/put right. Within minutes a repair man was knocking on the door. He set about replacing the unit on the wall and enabled the use of the electrical points. I was very impressed. Staff on reception were very helplful.

We stayed at the hotel for two nights. The staff at the reception were efficient, so check-in was fast. The room was large and cleaning standards were okay. Breakfast is good and fresh, but the restaurant is small, and I wonder what would happen, if the hotel had been fully booked… The hotel has no fitness centre, swimming pool or other extra services, so maybe the rating should have been less than 4 stars, but the cleaning standard and size of the room make me stay with a 4-star rating.