Alila Kothaifaru Maldives

It was my first trip to Maldives & i picked Alila, love both the room interior and exterior. Food was surprisingly good 😍 Me and my bf enjoyed alot here!

沙屋真的蟲子太多了，怕蟲子的還是選水屋吧

Well… I start first with the positive aspects: 1. The architecture of the hotel is stunning! Every corner has a wow moment, we loved it a lot. Also the gardens, well cared, and the water (full of fishes) is stunning. 2. The food is 10/10. Very good taste, lot of choices and really high standard. This aspect impressed us a lot! Also the chef, Frank, came every time to ask if everything was good. 3. The barkeepers at Mirus bar are WOW! Best service we ever had. Sandip is the superstar of the bar! He works his ass off and is extremely attentive. We truly think he is the heart of this hotel. Everybody loves him! Also Upul is a great barkeeper! Thank you again, Sandip, Upul and your team, to take care so well of us! 4. Sami, cleaning our room, and Sali, working in Seasalt, were outstanding. Very kind and attentive. Also our villa host, Lily, tried always her best. She is very kind and attentive. Now the bad aspects: 1. Unfortunately, the service at Seasalt was not high standard. The employees really try their best, being attentive and have always a smile on their face, but we faced several “timing problems”, meaning our starter arrived without getting our wine, or the main course arrived directly even without finishing the starter, which felt us kind of “rushed”. Also they asked several times what we want to drink, when we already ordered the drinks. We were at the hotel 6 nights and this happened 5 of 6 nights. As costumer you pay a premium hotel and do not receive premium service. I really think it is not the problem of the staff (as they are very attentive and try their best) it’s more that the supervisors does not have a real control of what happens in the restaurant. 2. The hotel is “new”. The surprise was that the water taps in our room were anymore black, also the water taps at the community restrooms are loosing the colour. The window in our bathroom was broken. We informed the management and the water taps at our room were repaired the same day. Someone is not checking the furniture and situation of the rooms. 3. As said, after a some days we decided to write an email to the hotel management, as we noticed that we were not the only customers facing this problems and it was to much. The employees immediately talked to us, which was very good! Unfortunately, we are still waiting to receive an answer from the management. I felt upset, as we wrote a very detailed email to the management (in our vacation) to help to improve and nothing came back. 4. The hotel is still facing problems with the mosquitos. On the over water villas there are some, but it was okey. In the beach villas are lots of mosquitos, the fumigan a diario, tambien de día. Lo cual es molesto pues es veneno y paseas por la isla e inhalas el veneno que echan de dia. Seria mejor que echaran el veneno solo de noche. 5. The event ‘Boat to the table’ was not nice at all. Because of the name we thought there would be a lot of fish and it would be a nice event. It really fe