Bob W Chueca

You can hear every tiny noise from the whole area. It says the room condition is quiet. Not the noise from the whole aisle. Had to move for the next place after 2 nights. Also quite cold.

My stay at Bob was very pleasant. At the beginning I struggled a bit with the check in since I wasn’t familiar with their fully automated service but once I figured out how that worked everything went smooth. I loved that they have a partnership with a well equipped gym so I was able to workout during my stay there. Location is very convenient and after I checked out they let me keep me keep my luggage at their storage room for the rest of the day. I would stay with them again and I really recommend it!

Amazing location right in the center of Madrid. Comfortable facilities, a smart decor and thoughtful extras! Would definitely stay in a Bob W property again.

攜程怎麼會有這樣非常具有欺騙性的所謂酒店，這是目前為止住過最差的地方，一千塊錢住這種地方真是太不值得了！ 1️⃣外部沒有任何明顯的酒店標識，完全找不到這個地方在哪裡，揹着行李，在一棟類似居民樓的地方，繞了很多圈都找不到，問周邊的人，也説不知道在哪裡，最後在一個大鐵門那裡找到了一個小小的名字！ 2️⃣進門需要輸四次密碼，大門1次，小門我1次.上電梯進樓道1次，進房間1次，而且還有兩個密碼，非常繁瑣！ 3️⃣沒有前台，沒有任何服務，隔音很差，隔壁打呼嚕都能聽到！ 4️⃣房間臟亂差，被子上有很多臟東西，下午3點後才讓入住，光線很差，沒看到，第二天早晨看到，噁心死了，床單上有破洞。要求更換新的，結果一股味兒，睡着全身癢癢。所謂的大床，是兩個小床拼一起的，中間有縫兒，還放了兩個被子，真是奇葩！ 5️⃣不打掃房間，whatsapp聯繫他們，説住宿不到7天的，沒有清潔。地板，衞生間臟到無法形容。酒店也沒有拖鞋，幸虧自己帶了，避免踩到臟地板上。 第一次打差評，真是太不值了，攜程的VIP被坑的感覺！

I booked this property because of the reviews and high ratings. When we arrived, I was surprised that the concrete bedroom floor looked unfinished. No one has mentioned it in a review, and if you come from North America, you are used to carpeted or hardwood floors and not concrete. The bedroom floor wasn't properly cleaned, and the concrete floor looks dirty. I informed management right away via WhatsApp. The next morning, Maria came and had a look. She promised to have the floor cleaned again, which they did. The location is very convenient except that taxis/Uber have to drop/pick you off at the corner since the property is on a shopping street and no vehicles can come in. The property is on the 4th floor, and the hallways are carpeted and clean. The Wi-Fi is super strong, and each room has its own Wi-Fi. The bathroom has a concrete floor again, but it looks modern and updated. The beds were comfortable. There is a laundry area where they provide everything, including laundry bags and drying racks. Their customer service (Maria) and the rest of their team are easy to talk to and respond fast.

This is the perfect location! Everyone is walkable and there is so many stores and places to eat around without feeling too crowded. Definitely will use Bob again if I’m in Spain.