Only You Boutique Hotel Madrid anmeldelser

Svar fra overnatningssted: Dear Guest, Thank you very much for visiting Only YOU Boutique during your stay in Madrid.First of all, I would like to express my most sincere apologies about the missunderstanding. I am really sorry to read that you had such a bad experience with us and that you left with bad impressions of our hotel. On the other hand, I would like to let you know that I have been able to investigate the issues regarding the payment with my colleagues and they told me that they contacted the agency immediately to refund your money, as done. I wish you could give us a second opportunity and change your opinion of Only YOU Boutique. For the next time, feel free to contact me and I will be pleased to help you with your reservation and be at your disposal for anything you need during your stay. Kindest Regards, Carmen Escamilla Guest Relations