C. de Alcalá, 476, Madrid, Community Of Madrid, 28027, SpainVis hoteloplysninger
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1 nat
Gæsteanmeldelser
4.5/5
Fantastisk
95 anmeldelse
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Bekræftede anmeldelser
Placering4.5
Faciliteter4.5
Service4.4
Renlighed4.5
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Alle anmeldelser(95)
Positive anmeldelser(89)
Anmeldelser med billeder/video(26)
Nemt at komme rundt(24)
Lækker morgenmad(20)
Fantastisk ophold!(19)
Praktisk beliggenhed(19)
Fantastisk service(18)
Tæt på metro(12)
God værdi for pengene(7)
Roligt og behageligt(6)
Negative anmeldelser(6)
Gæstebruger
Elba dobbeltværelse
Overnattede i okt. 2024
Solorejsende
3 anmeldelse
4.0/5
Meget god
Slået op den 17. nov. 2024
The breakfast is not bad. It is near to metro. It is also near to supermarket and restaurants.
Oversæt
6/12
Tonda au Japon
Dobbelt Elba Instyle
Overnattede i sep. 2024
Solorejsende
29 anmeldelse
4.7/5
Vidunderligt
Slået op den 28. sep. 2024
I don’t understand why when I pay over 150€ for the night I cannot get a free bottle of water. How much does it cost? 15 cents?
Yet I still gotta pay 2€ from the mini bar.
This is not in line with the standing of the hotel.
Except from this, great staff and kind attitude towards guests. Nice room and convenient location between Madrid centre and airport.
Oversæt
Dr. Julio Bernal
Elba dobbeltværelse
Overnattede i aug. 2024
Solorejsende
20 anmeldelse
5.0/5
Enestående
Slået op den 16. aug. 2024
I really like this hotel. This hotel is conveniently located near Calle Alcala and it is about a 7 to 12 minutes ride from the airport. Suanzes metro station is very near. From there you can use thr Madrid Metro system. The hotel is well maintained and the room was really clean. The breakfast buffet is quite good. The only thing that could be better is to have someone on stuff to help customers carrying their suitcases or opening the elevator etc. I came with two suitcases and two backpacks and it was very difficult to get to my room without anyone helping me. Regardless of this, the hotel is a very good choice if you stay in Madrid. The girls serving in the restaurant were very friendly and efficient cleaning the tables.
Oversæt
Svar fra overnatningssted: Thank you Julio for sending us the highest score and you nice impressions about you recent stay with us. We are glad to know that everything in general was to your liking.We hope to see you soonKind regardsRomain - General Manager
Ali
Elba dobbeltværelse
Overnattede i sep. 2024
Rejs med venner
2 anmeldelse
1.7/5
Slået op den 5. sep. 2024
About the cleaning of the room, they didn't change any of the dirty towels and glasses, and they didn't clean the toilet, they only cleaned the beds.
The behavior of the reception was not friendly at all
Oversæt
이창록
Elba dobbeltværelse
Overnattede i jan. 2023
Forretningsrejsende
11 anmeldelse
2.0/5
Slået op den 2. feb. 2023
Room is way too cold.
Due to first room malfunction of heater changed room but new room’s heater also does not work well. Cannot believe it is 4 stars.
And key card everytime happen problem (I didn’t put together with my phone together) so had to go back to lobby anytime.
stayed several hotels in Spain and this one was worst.
유럽여행중 머물럿던 호텔중 가장 최악.
ヨーロッパ旅行中泊まったホテルの中で最悪だった。
欧洲旅游当中最恶心的酒店。
O pior hotel durante meus viagems na tudo Europa.
Oversæt
Svar fra overnatningssted: I am sorry to read your review that you were unconfortable with us. Please accept our apologies for the inconveniences caused. Best regards. Begoña - Hotel Manager -
Richard
Dobbelt Elba Instyle
Overnattede i jan. 2023
Forretningsrejsende
13 anmeldelse
5.0/5
Enestående
Slået op den 27. jan. 2023
This is a very nice hotel in an excellent area of Madrid. Safe, clean and close to various restaurants and businesses. The restaurant was great, and prices were decent. Room was spotless and the staff was helpful and friendly. Will stay again in the future.
Oversæt
Svar fra overnatningssted: Thank you very much Richard for your review. Best regards. Begoña - Hotel Manager -
Gæstebruger
Elba dobbeltværelse
Overnattede i mar. 2023
Par
1 anmeldelse
4.0/5
Meget god
Slået op den 2. apr. 2023
Nice hotel!!
Oversæt
Svar fra overnatningssted: Thank you very much for your kind review! Best regards. Begoña - Hotel Manager -
Svar fra overnatningssted: Dear guest,Thank you for sending us your score and nice impressions about your recent stay with us. We hope to see you soon. Kind regards. Romain - Director
Svar fra overnatningssted: Dear Guest,Thank you for sending us your excellent rate and nice impressions about your recent stay with us.Hope to see you soonKind regardsRomain - General Manager
Victor
Elba dobbeltværelse
Overnattede i mar. 2024
Par
2 anmeldelse
5.0/5
Enestående
Slået op den 30. mar. 2024
El hotel la verdad que estuvo de lujo muy amables los empleados y el restaurante una pasada el encargado super majo en la atención
Oversæt
Svar fra overnatningssted: We're happy to see that happy picture in our coffee shop. Thank you very much and best regards. Begoña - Hotel Manager -
Svar fra overnatningssted: Thank you for sharing your opinion after your stay with us and apologies for not having matched your expectations. Regarding your comments, I'd like to assure you that we don't discriminate for raze or for country. The room occupied by your workmate is an executive room, not the standard that you have booked. If your friend receive an executive, could be because your friend booked it, or because in the check in time, the receptionist had to offer an upgrade free of charge upon the availalibity of standards at that moment. I'd like to comment as well that in winter time, we don't provide air conditioning, just heating. In summer time, we don't provide heating, just air conditioning. Best regards. Begoña - Hotel Manager-
Gæstebruger
Dobbelt Elba Instyle
Overnattede i jun. 2024
Par
1 anmeldelse
3.5/5
Slået op den 9. jun. 2024
老舊,馬德里比較無聊
Oversæt
Svar fra overnatningssted: 尊敬的客人,我們感謝您向我們發送您的評分和印象。我們很遺憾馬德里沒有達到您的期望。真摯地羅曼 - 副主任