C. de Atocha, 123, Madrid, Community Of Madrid, 28012, SpainVis hoteloplysninger
Tjek ledige værelser på dine rejsedatoer
Vi matcher prisen
1 nat
Gæsteanmeldelser
8.9/10
Meget god
42 anmeldelse
For at sikre autenticiteten af de viste bedømmelser, beregner vi ikke blot et gennemsnit. I stedet tager vi hensyn til anmeldelsens troværdighed og datoen for gæstens ophold for at fastlægge den endelige vurdering.
Bekræftede anmeldelser
Placering9.1
Faciliteter8.7
Service8.8
Renlighed9.0
Filtrer efter:
Sortér efter:
Alle anmeldelser(42)
Positive anmeldelser(41)
Anmeldelser med billeder/video(9)
Fantastisk ophold!(11)
Venligt personale(11)
Lækker morgenmad(9)
Praktisk beliggenhed(8)
Rent og ryddeligt(7)
Tæt på togstation(4)
Negative anmeldelser(1)
Gæstebruger
Standard Værelse Ikke ryger
Overnattede i maj 2024
Par
3 anmeldelse
6.5/10
Slået op den 4. jun. 2024
Good location but room very small and view was of building site when city view was booked
Oversæt
Svar fra overnatningssted: Dear Guest UserThank you very much for leaving us a review.We are very sorry that you did not look the view thatwas offered to you. We do have city view however we cannot control what happens in the building next to us. I am really sorry this had an impact on your stay.We hopeto have the chance to welcome you back soonBest regardsRadisson RED Madrid
Anonym bruger
Superior-værelse
Overnattede i aug. 2024
Familie
7 anmeldelse
9.5/10
Vidunderligt
Slået op den 14. sep. 2024
Location is excellent and fewer choices for breakfast. Room is not big.
Oversæt
Svar fra overnatningssted: Dear Anonymous Thank you very much for your review.We look forward to welcome you back!Best regards
Gæstebruger
Standard Værelse Ikke ryger
Overnattede i jun. 2024
Familie
13 anmeldelse
8.0/10
Meget god
Slået op den 30. jul. 2024
Very good location for museums loving
Oversæt
Svar fra overnatningssted: Dear guest,Thank you very much for taking the time to provide your valuable feedback and rating. It is very important for us that our guests feel welcomed and comfortable to enjoy their stay in Madrid. If you are planning your next trip to our exciting city, we would be delighted to be your host again. Kind regards, YuvinkaFront Desk
MikeWong
Superior værelse med terrasse, ikke-ryger
Overnattede i sep. 2023
Forretningsrejsende
103 anmeldelse
10.0/10
Enestående
Slået op den 16. nov. 2023
good location. close to Metro. quiet and good service
Oversæt
Svar fra overnatningssted: Dear Mike, we are so happy that you enjoyed your stay at Radisson RED. We are very centric, we are glad you liked it. We are looking forward to welcoming you back soon. Best regards, Wojtek Pstrong, Guests Relations RED.
Hoon Hoon
Standard Værelse Ikke ryger
Overnattede i mar. 2023
Par
30 anmeldelse
6.5/10
Slået op den 9. maj 2023
Air cond wasn’t working, mini bar also not working.
They removed the mini bar, but did not have a replacement unit on hand.
Music at the lift lobby was for the young and restless.
Breakfast was good, especially the chef who was
prepared to make eggs our way.
Room size ok, but not for people bigger than us. We are on the smallish side.
Housekeeping and decor were good
Location was good, convenient to many places on foot
Room was quiet.
Oversæt
Svar fra overnatningssted: Dear Hoon, Thank you for taking the time to share your feedback regarding your recent stay at RR Madrid. We genuinely appreciate your insights and apologize for the aspects of your experience that did not meet your expectations.We sincerely apologize for the inconvenience caused by the malfunctioning air conditioning and mini bar. We regret that we did not have a replacement unit available for the mini bar. Ensuring the functionality of these amenities is essential for guest comfort, and we will address these issues promptly to prevent future occurrences.We apologize if the music at the lift lobby was not to your liking. We aim to create a pleasant atmosphere for all our guests and will consider your feedback when reviewing our music selection.We are delighted to hear that you enjoyed the breakfast, especially the service provided by our chef. We strive to accommodate our guests' preferences and are glad that your breakfast experience was positiveWe understand that the room size may not be ideal for everyone, and we appreciate your feedback. We will consider this when making future improvements to our room layouts.Thank you for your positive comments about our housekeeping and decor. We are pleased that you found these aspects of your stay satisfactory.We are glad that you found our location convenient and that it allowed you to explore many places on foot.We are pleased to hear that your room was quiet and provided a peaceful environment for your stay.Once again, we apologize for the inconveniences you experienced and appreciate your detailed feedback. It is through comments like yours that we can improve our services and ensure a better experience for our guests. We hope to have the opportunity to welcome you back to RR Madrid in the future and provide you with a stay that meets all your expectations.Sincerely, Wojtek Pstrong, Radisson RED guests relations
Svar fra overnatningssted: Estimado Langbaodelaolang,Gracias por compartir su experiencia con nosotros. Nos alegra saber que disfrutó de nuestra ubicación privilegiada, tan cerca de lugares emblemáticos como el Museo del Prado, el Parque del Retiro y la estación de Atocha, así como de contar con el Museo Reina Sofía justo enfrente.Lamentamos que la decoración de la habitación no haya sido de su agrado y tomamos nota de su comentario para futuras mejoras. En cuanto a las zapatillas, agradecemos que lo haya mencionado; ofrecemos el modelo con tiras para los dedos por motivos de sostenibilidad e higiene, pero entendemos que no sean del gusto de todos, por lo que valoramos mucho su sugerencia.Tomamos nota también de su opinión sobre el desayuno. Trabajamos continuamente para ofrecer una experiencia gastronómica satisfactoria y sus comentarios nos ayudan a seguir mejorando.Nos alegra que haya encontrado una opción gastronómica cercana que le haya gustado —Wugong es, sin duda, una excelente recomendación para los amantes del ramen.Esperamos tener el placer de recibirle nuevamente muy pronto.Atentamente, Radisson RED Team
Svar fra overnatningssted: 尊敬的賓客:感謝您分享您的入住體驗,並給予我們積極的評價。我們很高興您對六樓的家庭房感到滿意,也感謝您提到房門口的飲水機和氣泡水選項為您帶來了便利。對於由於語言問題造成的溝通不便,我們深表歉意,同時也感謝您及時聯繫了Trip.com客服,幫助我們更好地瞭解並滿足您的需求。我們一直致力於為賓客提供儘可能周到的服務,感謝您的理解與支持。期待將來有機會再次歡迎您和您的家人入住。此致敬禮Radisson RED Madrid
Kirill
Standard Værelse Høj Etage
Overnattede i feb. 2025
Par
69 anmeldelse
3.0/10
Slået op den 17. mar. 2025
Это полное фиаско. Ни за что здесь не останавливайтесь.
Отель, мягко говоря, странный. Черно-красный интерьер сведёт с ума любого на второй час пребывания.
Сотрудники на рецепшн сначала поселили нас в номер с двумя кроватями, хотя заказе был номер с одной кроватью на высоком этаже. Когда нас наконец переселили, это было представлено как великий апгрейд с барского плеча. Не тут-то было. Душ в номере устроен так, что вода из него льется просто на пол. Снова пришлось сменить номер. Снова было рассказано нам, что нам оказывают большую честь этим. Хорошо, на сей раз номер с ванной. Вода не льется на пол. Но в номере почему-то нет теперь тапочек и халатов. Вид из окна, мол, теперь у вас шикарный. Шикарный - это на стену соседнего дома. Ощущение, что издеваются. На завтраке есть нечего. Куча всякого хлеба, но из основных блюд - яйца и бекон. Холодильник в номере пищит невыносимо. Номер не уютный. Всё очень странно, очень странно. В соседнем здании ночной клуб, из которого грохочет музыка и орут посетители. Проходите мимо этого места . Стоимость такого отеля неадекватно заввшена. Плохо.
Oversæt
6/10
Svar fra overnatningssted: Dear KirillFirst of all sorry for the late response , we have been trying to contact you in order to listen into your feedback . But we were not abble . However we are deeply sorry with for all the issues faced during your stay , we always learn from failure and are committed to continue working hard to improve our guest experiences , hopefuly the futire brings you back for a better experience . We remain at your disposal to further discuss on the event you plan to visit backSincerely Yours RED Curator Team
Svar fra overnatningssted: Dear ShenzhenxiaolaowuThanks for taking your time to share such great feedback and indeed you named it the location of the Hotel make it even more special and perfect for all travelers visiting Madrid for business or leisure it help to save time and money since you dont need cars to visit the points of interest of the city and perfect also to catch trains or flights happy to know also you iked the our super breakfast reagrading the noises from outside we are trying to do our best to make the authorities solve the problemWe look forward to welcome you backRED Curator Team
Svar fra overnatningssted: Dear GuestHappy to ,know that you have enjoyed the Radisson RED Madrid in all aspects from the location, the surroundings and ou super breakfast Looking forward to welcome you backWarm RegardsRED Curator Team
Svar fra overnatningssted: 尊敬的賓客:感謝您給予我們如此友好的評價。我們非常高興您對酒店的整潔、安靜和優雅氛圍感到滿意,也很欣慰我們靠近火車站的便利位置為您的出行帶來了方便。很高興您喜歡樓層的飲水機以及我們早餐的豐富選擇,特別是西班牙火腿和草莓派,讓您感到愉快。衷心感謝您的反饋,期待不久的將來再次歡迎您的光臨。此致敬禮Radisson RED Madrid
Svar fra overnatningssted: Dear GuestWe are pleased to know you have enjoyed your stay with us Thanks for sharing your feedback and look forward to welcome you backSincerely yoursRED Curator Team
Svar fra overnatningssted: Estimado Womenxieshouyqizou,Gracias por tomarse el tiempo de compartir su experiencia con nosotros. Nos alegra saber que el servicio en recepción fue de su agrado, en especial la atención del compañero que realizó su check-in. Lamentamos que la habitación no haya cumplido totalmente con sus expectativas en cuanto al tamaño y la vista. Si decide visitarnos nuevamente, estaremos encantados de ofrecerle opciones que se ajusten mejor a sus preferencias, según disponibilidad.Nos complace que haya disfrutado de nuestro desayuno y de la cercanía al museo. Nuestra ubicación es, sin duda, ideal para quienes desean explorar el arte y la cultura de Madrid.Esperamos tener la oportunidad de darle la bienvenida nuevamente muy pronto.Atentamente,Radisson RED Team
Svar fra overnatningssted: Dear Guest thanks for choosing us for your recent stay , we are happy to know you enjoyed with us thanks to the location . on another hand we are sorry that the room assigned was not at the expected level in term of size . we will make sure to assign a bigger room in your next stay .We look forward to welcome you back Warm RegardsRED Curator Team
Svar fra overnatningssted: Dear Lionlove, What amazing feedback ! We are glad to see you had such experience with us and the hotel met your expectations.we hope to welcome you again very soon.best regards