Calle de Diego de León, 10, Madrid, Community Of Madrid, 28006, SpainVis hoteloplysninger
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1 nat
Gæsteanmeldelser
3.4/5
90 anmeldelse
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Bekræftede anmeldelser
Placering3.5
Faciliteter3.4
Service3.5
Renlighed3.4
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Alle anmeldelser(90)
Positive anmeldelser(8)
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Negative anmeldelser(3)
Francisco Vicente
Superior-dobbeltværelse
Overnattede i jul. 2024
Forretningsrejsende
28 anmeldelse
1.0/5
Slået op den 17. aug. 2024
This is a SCAM.
The people working here are absolutely there to take your money and treat you like you are simply *****.
I have visited more then 35 countries and stayed in many places, from expensive hotels to airbnb and hostels sharing rooms.
But this is way the worst place I even been.
To start the reception is open only until 23:00 if you happen to do your check in after that hour, even if is just 5 min later, you will have to pay a penalty of 50€ which is not stayed in the Terms and Conditions. You will have to pay a doggie guy coming in a car with his girlfriend the 50€ in cash or card BUT without getting any receipt.
After refusing to pay as I am Spanish and I was gonna call the Spanish police, he agreed to checking us in. Into a room that was with dirty towels and no air conditioner in the middle of August in Madrid!
Thanks to Trip.com we got moved to a better room, and Trip helped us on every moment of this nightmare of experience.
To end with this on the checkout the guy forced us to have him our details as his boss want to talk to us to pay the 50€, and now they are harassing us to pay.
Well… we are not only going to not pay but we are opening a formal case with the Spanish institutions as this is a SCAM and your personal security, money, GDPR could be in danger if you stay in this property.
Petit déjeuner nul et le nom de l’hôtel n’est pas affiché à l’entrée mais la chambre est bien
Oversæt
Gæstebruger
Superior-dobbeltværelse
Overnattede i jun. 2023
Par
1 anmeldelse
2.7/5
Slået op den 5. jul. 2023
Nos tocó en una habitación con demasiado ruido ! Estaban todo el rato en obras…
Oversæt
Gæstebruger
Superior-dobbeltværelse
Overnattede i jan. 2023
Solorejsende
1 anmeldelse
4.5/5
Fantastisk
Slået op den 5. feb. 2023
Me he alojado durante un fin de semana y me ha encantado. La localización es perfecta si te quieres mover por el centro, la limpieza de 10, calefacción bastante alta (se agradece con el frío de Madrid) y personal muy atento. Por poner una pega quizás es que las puertas y el baño están algo viejos, pero todo lo demás fenomenal. ¡Lo recomiendo!
Para el precio que tiene y la localización no esta mal, pero no os pongais expectativas altas sobre el sitio. Teniamos azulejos rotos, no hubo limpieza en los 2 días que estuvimos y al armario le costaba abrirse.