Santo Mauro, a Luxury Collection Hotel, Madrid

Very exceptional hotel with big rooms and great staff. But there were downsides like: there was no Gym. The location is not good for visitors. There was no buffet for breakfast although price was high

早餐可以坐在室外也可以坐在裏面的圖書館房間 拍照很好看也很好吃 環境很好 服務人員也不錯 就是房間有些小 價格偏高

Absolutely fantastic! The hotel is gorgeous with elegantly decorated salons and the rooms comfortable. We enjoyed the breakfast every morning for five days and the service was professional and nothing but exceptional. The concierge and front desk were welcoming and so attentive that set the tone for a lovely long stay. They surprised us with a Roscon one evening for “Reyes” and it was absolutely delicious and made us feel included in the local celebrations. Without a doubt, we would love to come back to the Santo Mauro hotel in our next visit to Madrid.

The Santo Mauro is a beautifully restored and well-maintained palace with each room and suite donning a unique interior design. Upon arrival, you will be greeted by name by each department in which you interact reflecting the boutique feel of this lovely hotel. I was lucky to stay over New Years and definitely felt that my loyalty to the brand mattered. A lovely bottle of Laurent-Perrier Champagne and twelve lucky grapes to bring in the New Year! The concierge team is one of the very best with superior and prompt service and response to inquires and requests. Shoutout to Ingrid, Abagail, Ana, and Carmen. This hotel is in a quieter district yet within walking distance to many local attractions. The best of both worlds. Be careful — you just might want to move in full-time like a Duke or Duchess! 😊

What a beautiful hotel with great staff and attention to detail. Particular mention to the fabulous Isabelle who checked us in and showed us the room and took care of all our requirements with a winning smile..Top class! A unique palace experience.Food in the Biblioteca restaurant just fantastic…Sweetbreads were my favorite , , anchovies and tomatoes bread, steak with Foie Gras and the Stone fish were also excellent . Staff and surrounding great, a real treat.

Absolutely beautiful hotel located in a quiet neighborhood. Staff was excellent. Property has spectacular outdoor spaces and garden to enjoy. Only negative is the food was delicious, but extremely expensive. We enjoy staying on property for breakfast but it was $55 per person. Continental breakfast is an option, but still over priced.