Smartr Atocha Reina Sofia

We were there around 10pm. We were waiting outside of the apartment for more than 45 min. There is no one answere our call and trip.com also couldn't find their supplier. We been told that we didn't reply their email and send out our passport copies so we cannot have the apartment. I understood that would be your hotel policy but we were on our journey. we couldn't reply you in time. We booked 3 adults accommodation and the sofa bed did not prepared for us. My dad finally slept on the floor. I did send message to owner but no one came over. My experience is trip.com gave customers bad response and this apartment is average.

Location was excellent and good size apartment for a family of 4, 2 separate bathrooms a plus. We didn’t use the kitchen really but it seemed good. Access was not too bad, although the registration and check in process was a bit awkward and clunky. Definitely recommend reaching out to the host before arriving to arrange a smooth check in.

非常滿意。性價比超高。就在火車站邊上。 沒有大的招牌就是普通的居民樓。 竟然有洗衣機。 但洗衣機不帶烘乾功能。 樓下還有一家餐館，Ocopus和tuna魚頭很不錯

住了兩晚還可以，離火車站很近，房間很大，就是第二晚到傍晚的時候沒有水了到後半夜才來水衹能第二天早上洗澡

自助辦理入住，當天會收到郵件，郵件中會有房號還有密碼，離火車站很近，走路8分鐘，房間裏面很乾凈，不足之處在於上樓有一段台階，拎箱子有點不方便

Быстрое заселение по ссылке на Watsap, решение всех вопросов с помощью этого же мессенджера, удобное расположение, до вокзала Аточи 5 минут, до ближайшего метро 200 метров. До центра можно и пешком дойти. В номере все работало отлично.