Gæstebruger
23. september 2024
If possible stay somewhere else. I normally stay at IHG hotels but had some points so decided to stay here. Wrong move. There are a couple things wrong with this place but I'll start with the mildew smell. Our first room was so bad we had to relocate. However, the second room wasn't much better. Next i'll move on to the filth. The rooms are gross. torn shower curtains, stains on walls, rust on window curtains etc. The emenedies were awful lack of towels, no shampoo or conditioner in shower, the tv in our room did not work, the internet only worked early in the morning, the coffee is watered down! The worst part is, there is a train that blows through here 3-4 times throughout the night blowing its horn. Yup, just like my cousin Vinny. The staff is very nice and seems to know that there are issues here but their hands are tied. The bed was comfortable but I find it hard to believe that the beds are clean seeing the state of the rest of the room. I plan on getting a refund for my stay. There are are a handful of hotels on this same block, I suggest staying somewhere else.
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