Lisboeta Macau-Maison L’OCCITANE

We loved our extraordinarily large room with separate living and bedroom and the lovely scent. Despite its quite minimum lighting, overall we enjoyed our experiences along with its l’occitane amenities. Some people complain about its location being too far from most other sites with limited shuttle options, but we found it quite convenient after knowing that we managed to use Grand Lisboa Palace shuttle services. The shopping mall connected to the hotel was also a reliable option. Our room came with an afternoon tea set which was great though the service could have been better about the tea and drink included.

The theme of l'occitane is quite comfortable and attractive! But I don't understand why I have to wait until 3:30pm to check in at 3pm?🙄 The staff at the front desk are very polite, but the white uniformed staff in charge of baggage storage are not polite, especially the man with glasses! I understand that it is a hard job, but he could have been a bit more polite! 😐 The hotel room is very nice, but how many seconds does it take to press the lift button? Many travellers don't know what's going on with the lift button!🧐 And the location is not very convenient! There is no shuttle bus to connect to the hotel, so I have to take a taxi every time!

Heard it was a great experience, the room was big and bathroom is phenomenal. The LINE friends characters downstairs were cute as well. They have shuttle buses to different ports, although they took the bus so didn’t use it I can imagine for ferries it’d be quite useful.