Conrad Macao

Conrad Macao anmeldelser

Conrad Macao

Cotai Strip, Sands Cotai Strip, Cotai, Macau, ChinaVis hoteloplysninger
Conrad Macao
Conrad MacaoConrad MacaoConrad Macao
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Gæsteanmeldelser

9.6/10
Vidunderligt
4323 anmeldelse
Bekræftede anmeldelser
Placering9.6
Faciliteter9.4
Service9.6
Renlighed9.7
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Alle anmeldelser(4323)
Positive anmeldelser(4282)
Anmeldelser med billeder/video(1970)
Lækker morgenmad(356)
Venligt personale i receptionen(271)
Praktisk for shopping(235)
Fremragende til børn(160)
Fantastisk aftenudsigt(111)
Fantastisk swimmingpool(109)
Luksuriøst(50)
Children's amenities available(29)
Negative anmeldelser(41)
Murray
King Deluxe Eiffel Tower View
Overnattede i mar. 2025
Par
5 anmeldelse
9.0/10
Fantastisk
Slået op den 27. apr. 2025
As a HKConrad staff YEARS ago, definitely no doubt for the attentive service rendered。Will come back for our 7th Anniversary in September. Keep up the good job and blessings for the staff.
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Gæstebruger
Deluxe-værelse med kingsize-seng
Overnattede i mar. 2025
Familie
6 anmeldelse
10.0/10
Enestående
Slået op den 19. apr. 2025
Good location. Next to The Londoner, and connected to Eiffel Tower site. I would encourage for Trip to remove the Free Admission to 7/F Eiffel Tower as, it is already free to the public and not a specific benefit for booking Conrad Hotel.
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Bargh Shiraz
Deluxe-værelse med kingsize-seng
Overnattede i mar. 2025
Par
4 anmeldelse
4.0/10
Slået op den 13. apr. 2025
This hotel is definitely not five-star quality. From the moment you enter, there's no sense of order — there's no proper lobby, and the staff are rude and unprofessional. It's extremely crowded, and there's no clear boundary between the hotel and the shopping center. Breakfast was chaotic and poorly managed. Overall, the management is incompetent. I wouldn’t recommend this place at all. The carpets were dirty and poorly maintained. The management’s behavior was extremely unprofessional and disrespectful. Breakfast was repetitive with very limited variety — they didn’t even have basic items like bread, which is unacceptable for a so-called five-star hotel under the Conrad brand. There wasn’t even a proper lobby where guests could relax — something you’d expect as a minimum standard. The hotel might look appealing from the outside, but don’t be fooled — the inside tells a completely different story The hotel was so disorganized and confusing that every single time I had to spend at least 30 minutes just trying to find the elevators. There was no one around to guide or help — it felt like they just wanted to trap you and empty your pockets. The sauna was dirty, the shower area by the pool was filthy, and the jacuzzi water had turned yellow — absolutely disgusting. Honestly, this place doesn’t even deserve two stars, let alone being marketed as a five-star Conrad hotel..
Oversæt
6/10
Svar fra overnatningssted: Dear Valued Guest, First and foremost, please accept our deepest apologies for the significant shortcomings you encountered during your stay at Conrad. Your feedback is deeply concerning, and we are truly sorry that your experience fell far short of the five-star standards we strive to uphold, and the expectations associated with the Conrad brand. Your candid critique is a catalyst for change. We are committed to addressing each issue comprehensively, from staff retraining and facility upgrades to operational overhauls. Once again, please accept our sincere apologies for the unpleasant experience. Your input helps us improve our services and maintain the highest standards of professionalism. Best RegardsHyla LeongExecutive Director of Hotel Operations
mxxxxxeowww
Deluxe-værelse med kingsize-seng
Overnattede i mar. 2025
Par
16 anmeldelse
8.5/10
Meget god
Slået op den 14. apr. 2025
Location is superb. Can walk to many casino hotels such as MGM, COD, Venetian. There's a Chinese dim sum restaurant Jin Yue Xuan, highly recommended. Service from the front desk is bad. Bed is a little to the soft side. Housekeeping service is good.
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Gæstebruger
To Queens Deluxe Eiffeltårn Udsigt
Overnattede i mar. 2025
Familie
6 anmeldelse
10.0/10
Enestående
Slået op den 18. apr. 2025
Nice staff and service! Good location as it is near to the Londoner with a big shopping mall!
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TerryChan169
King Deluxe Eiffel Tower View
Overnattede i mar. 2025
Familie
4 anmeldelse
10.0/10
Enestående
Slået op den 6. apr. 2025
During my recent visit to Macau, I had the pleasure of staying at Conrad Macao Hotel, and I must say the experience exceeded my every expectation. From the moment I stepped into the hotel, I was greeted with warm smiles and impeccable customer service that made me feel welcomed and valued. The hotel's elegant design and spacious, well-appointed rooms provided a perfect blend of luxury and comfort. I especially appreciated the breathtaking views from my room overlooking the vibrant cityscape and serene harbor areas. The facilities at Conrad Macao are truly top-notch. The various dining options offered a diverse culinary experience, highlighting both local flavors and international cuisines, while the hotel's pool and spa provided a delightful escape from the hustle and bustle of the city. Every detail, from the decor to the amenities, was carefully thought out to ensure a memorable stay. Overall, my time at Conrad Macao Hotel was nothing short of exceptional. I highly recommend this hotel to anyone visiting Macau—whether for business or leisure—if you are looking for a luxurious stay with impeccable service and a truly memorable experience. I eagerly anticipate my next visit, completely certain that my exceptional experience will make me return soon.
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Anonym bruger
Deluxe-værelse med kingsize-seng
Overnattede i mar. 2025
Familie
7 anmeldelse
10.0/10
Enestående
Slået op den 17. apr. 2025
I recently stayed at Conrad Macao to celebrate my sister’s birthday, and everything was perfect! The service was excellent, with thoughtful touches that made our experience truly special. Our room was spacious and the bed was incredibly comfortable, ensuring a restful stay. I will definitely be returning in the future. Highly recommended!
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Twinky98
King Deluxe Eiffel Tower View
Overnattede i feb. 2025
Par
3 anmeldelse
10.0/10
Enestående
Slået op den 20. mar. 2025
Everything was spot on and we truly appreciate the service from the team  We will definitely come back and stay in Conrad again ♥️🇲🇴
Oversæt
Gæstebruger
Deluxe-værelse med kingsize-seng
Overnattede i jan. 2025
Familie
2 anmeldelse
10.0/10
Enestående
Slået op den 5. mar. 2025
Great Location, huge rooms, comfortable beds. Perfect breakfast buffet. Nice to stay here! Thank you!
Oversæt
6/12
Anonym bruger
To Queens Deluxe Eiffeltårn Udsigt
Overnattede i feb. 2025
Forretningsrejsende
8 anmeldelse
7.0/10
Slået op den 23. mar. 2025
The hotel could have done alittle more upgrade on the interior as my door hinge is alittle damage and service time took awhile to get things resolve.
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Tuntu
Deluxe-værelse med kingsize-seng
Overnattede i mar. 2025
Par
86 anmeldelse
10.0/10
Enestående
Slået op den 7. apr. 2025
Great view & advantageous geographical position Good trip in Macau!
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Taekook
Deluxe-værelse med kingsize-seng
Overnattede i feb. 2025
Par
2 anmeldelse
9.0/10
Fantastisk
Slået op den 24. mar. 2025
Spacious room, comfortable bed, excellent breakfast at Churchill’s Table
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Laurita
King Deluxe Eiffel Tower View
Overnattede i okt. 2024
Familie
5 anmeldelse
10.0/10
Enestående
Slået op den 30. nov. 2024
Thank you for amazing hospitality! Catherine(Concierge) & Vincent(Front Desk) provided amazing service. Catherine helped us to book restaurants & provided local sightseeing and transportation info. Vincent helped me to extend my stay. Housekeeping team also provided professional service. They seemed to understand Chinese more easily. Sleep eye mask & teddy bear amenity was good souvenir of Conrad Macao (I checked other customers also took them.) Thank you for the great service.
Oversæt
6/11
Gæstebruger
To Queens Deluxe Eiffeltårn Udsigt
Overnattede i nov. 2024
Familie
1 anmeldelse
10.0/10
Enestående
Slået op den 23. dec. 2024
Very good for the service n in room dinner! view from the room on higher floor☺️
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Wanderlust
King Deluxe Eiffel Tower View
Overnattede i sep. 2024
Forretningsrejsende
9 anmeldelse
10.0/10
Enestående
Slået op den 11. nov. 2024
I stay here every 3 months or so on business and I won’t stay anywhere else. The staff, THE BREAKFAST AT CHURCHILLS TABLE! The room and the service, the price and location AND free shuttle bus from the port in Zhu Hai to free wifi in the whole massive mall the hotel is located in.
Oversæt
6/10