Grand Hyatt Macau

The hotel room is clean and spacious, great location and convenient as it is connected to the City of Dream and MGM. The staff is polite and helpful.

"The Grand Hyatt is absolutely flawless. The check-in process was fast, stunning city view. The bed was incredibly comfortable, and housekeeping kept the room spotless. We loved the pool, Dining at the on-site restaurant was a highlight—the food was excellent and reasonably priced. We will definitely be back!"

I was enjoying to be here. The service was amazing. Every employee took care and was very polite. I would also like to thank the girl at the front desk. She was very attentive

Was upgraded to fountain view. Wonderful! Always been impressed with their staff service and ever helpful nature. Thank you Grand Hyatt Macau.

thankkkk you to Shaine Leon Shelly Sandy Mavis for service, HSKP sally and lily as well , room service Richard, Henry the stay overall was good 👍 will come back and stay next time Breakfast and dinner was unexpected niceee but another suggestion for it was it will be great if the dimsum could be more options thanks to Luke for the overall service

Grand hyatt has, It's standards in customer service, facility and cleanliness of the room. The location is very convenient with walking to the Wynns, MGM, venetian & Londoner. The room is spacious, nicely laid out.Interesting bathroom set up. Great for weekend romantic get away.

Great stay here again. Service was top notch and the room big and clean. Will stay here again for sure 👍

We have taken an afternoon tea-set at the lobby launge, the food is great and the price is very competitive.

We booked a non smoking room but the smoke smell was full in the toilet. View was great but window is so dirty never saw this kinda dirty window in theses kind of hotel tbh. But the worst thing is check in counter staffs tone. They either don’t know how to work in five star hotel reception or doesn’t care any:). Yet the manager of the department, door man and luggage helper were super kind and helpful. Shame they assign such a non professional staff to be in charge of first impression of the hotel. Overall was not bad not sure we should pick this hotel among all the other so far.