Zenden Hotel Maastricht

We booked two rooms and were quite satisfied with our stay. Although one room didn’t have air conditioning, a fan was provided, which made it manageable. The hotel’s location near the city center was very convenient and made it easy for us to explore and travel around the city. Overall, a comfortable and pleasant experience.

Hi Loved our break in Maaestricht and of our highlight was Andre’ concert. However felt it was important to feed back our disappointment of quality of rooms and our stay. First of all fridge was not in working order for 3 days, no gesture of offering bottles of cooled water as temperature was so hot. On asking (day2 if we could put water in one of fridges in foyer we were told okay but not normal procedure) Cleanliness of room very poor. Area between two sinks was not cleaned for the 4 days we were there as toothpaste marks were not removed. Also black small table was not cleaned as still sticky day we left. Drinking glasses also were not cleaned whole break and shower head dirty. Very poor for the cost we were charged for hotel. We have stayed in much grander hotel's for much cheaper. Only positive note was staff on reception were lovely and very helpful. Thank you Albara and Joyce. We did love Maastricht as beautiful city but sadly let down by the standard of Zenden Hotel.

Reeds voor de 2de keer hier verbleven. In de winter was dit aan te raden .Nu boekten wij 2 nachten in een studiosuite in de maand augustus.Het was zeer warm , toen we in de kamer kwamen op zaterdagavond was het er vreselijk warm, de airco werkte niet en de temperatuur in de kamer wees 26°, gebeld daar er niemand aanwezig meer was en kreeg de opdracht de airco lager te zetten, we deden dit ,maar het bleef hetzelfde , hij blaasde warme lucht. De volgende dag dit vermeld aan de receptie( vriendelijke dame) Zij stelde ons een andere kamer voor ( veel kleiner dan de studio) , helaas de airco werkt ook niet naar behoren toen we die mochten bekijken. Uit pure ontgoocheling zijn we toch s morgens vertrokken alhoewel we nog een extra nacht betaald hebben. Heb ev een compensatie gevraagd voor ev in de winter terug te komen maar helaas zonder respons. Dus ideaal voor wniterbreaks maar nooit meer in de zomer!!!