For at sikre autenticiteten af de viste bedømmelser, beregner vi ikke blot et gennemsnit. I stedet tager vi hensyn til anmeldelsens troværdighed og datoen for gæstens ophold for at fastlægge den endelige vurdering.
Bekræftede anmeldelser
Placering8.7
Faciliteter8.7
Service8.7
Renlighed8.7
Filtrer efter:
Sortér efter:
Alle anmeldelser(63)
Positive anmeldelser(33)
Anmeldelser med billeder/video(2)
Negative anmeldelser(7)
Gæstebruger
Overnattede i jun. 2025
Andet
10/10
Enestående
Slået op den 29. jul. 2025
This boutique hotel met our expectations. Very nice, clean room with comfortable bed and good bathroom. it was extremely hot weather when we were there, but luckily they have excellent central air conditioning. Small bar/restaurant on ground level and outside seating. We enjoyed a couple of good meals. Also, they were helpful to accommodate a group of about 25 of my colleagues for happy hour drinks/appetizers. There are stairs to get to rooms, but they offered to carry our suitcases.
Oversæt
Gæstebruger
Overnattede i jun. 2025
Forretningsrejsende
10/10
Enestående
Slået op den 6. jul. 2025
The Alex exceeded our expectations. The staff are super friendly and helpful. After day 1 they recognized us and carried on conversations with us. The meals were delicious- we had breakfast and dinner in the cafe. While their cafe is small (very pleasant outdoor seating too though ), they were able to accommodate about 25 of my work colleagues on short notice for drinks/hors d'oeuvres. The room was clean and great bed/bath; cleaned daily; espresso machine/tea in room. There was a heat wave while we were there but luckily the room had excellent and quiet air conditioning. Only 2 blocks from train station but very quiet. Definitely recommend!
Oversæt
Gæstebruger
Overnattede i feb. 2025
Par
10/10
Enestående
Slået op den 5. mar. 2025
Stayed here with my wife on a stop over to see Maastricht. Good location, next to the Station and just a short walk over the bridge into the centre. Hotel Staff are very friendly, Rooms are Clean, Modern and Beds are Very Comfy Breakfast was superb Would definitely stay here again
Oversæt
Gæstebruger
Overnattede i dec. 2024
Andet
10/10
Enestående
Slået op den 23. jan. 2025
We stayed in the three bedroom apartment... just a delightful place to stay. It was quiet, warm, and just lovely. Had breakfast at the hotel one morning and it was delicious. Staff were kind, friendly and very helpful. A great stay. Thank you!
Oversæt
Gæstebruger
Overnattede i okt. 2024
Par
10/10
Enestående
Slået op den 19. nov. 2024
My husband and I spent three nights at Alex Maastricht and enjoyed our stay very much. The staff was very cordial and helpful, the room was clean and reasonably roomy, the bathroom was large and newly remodeled. Breakfasts and the one dinner we ate in the restaurant were tasty and plentiful. The location, which is about one block from the train station, was perfect for sightseeing and using the local public transportation.
Oversæt
Gæstebruger
Overnattede i sep. 2024
Forretningsrejsende
10/10
Enestående
Slået op den 18. okt. 2024
A very comfortable room in a traditional hotel with a well fitted bathroom and spacious main room, with great views from the large balcony. A nice breakfast in the lovely restaurant. The bar area was very nice with a wide range of local beers.
Oversæt
Gæstebruger
Overnattede i aug. 2024
Andet
10/10
Enestående
Slået op den 13. sep. 2024
Staff very polite. Room very clean and location excellent. Bed very comfortable and linen vert crisp and clean. Great to have a small coffee machine in room. Breakfast very goid, even though we are not big breakfast eaters. No outside parking but we used Q park as recommended by hotel and got a discount ( per booked before arrival). Definitely recommended by us.
Oversæt
David W
Overnattede i jun. 2024
Rejs med venner
4.0/10
Slået op den 8. jul. 2024
There is no lift only steep stairs.booked a table for evening but no-one said it was a fixed menu although the normal menu was on the table.waiter was surly and did not think the customer could be right.food was not brilliant. There was confusion over room payments and ended up on wrong card. Not worth the money.
Oversæt
Gæstebruger
Overnattede i okt. 2023
Forretningsrejsende
2.0/10
Slået op den 25. nov. 2023
It’s Sunday afternoon, late lunch time, there are just a handful of customers (whilst many other restaurants nearby are full): I first asked the waitress at the bar if food is being served - and got a first mouthful of her grumpy reply. I sat down, looked at the menue and opted for the salmon (happened to be most expensive dish on their menu), and waited and waited and waited ( I was not in a hurry, by the way). Finally, to make it easier for her, I went to the bar to place my order (to make it easier for her), and got a 2nd rude mouthful from her (‘i will come to your table etc’). When she eventually turned up, she downright rudely told me ‘the salmon is for dinner, now it is lunch time’ and walked away. And so did I This lady should be fired - she has zero aptitude for gastronomy. Not even a shred of politeness - just pure aggressive rudeness
Oversæt
Gæstebruger
Overnattede i okt. 2023
Par
4.0/10
Slået op den 19. nov. 2023
We reserved a table for 2 for an evening dinner. But on arrival, all tables were taken, and nobody had bothered to reserve a space. We were shown to an empty room, no atmosphere with no views. The waitress was rude, abrupt, and not bothered. This is not service. We did not stay. Poor management.
Oversæt
Gæstebruger
Overnattede i jan. 2023
Andet
10/10
Enestående
Slået op den 27. feb. 2023
Loved our stay here! We were visiting family for Christmas and choose this hotel because it this was right down the road from their place. Plus, it is close to almost everything you need during your visit. Train Station, Q-Parking, center of town and shops are just a few steps away. Check in was easy and the staff were all welcoming. You check in at the bar inside the restaurant, so you will not be able to check in if you arrive after hours. You receive a voucher for bites at the bar. Sadly, we did not have time to enjoy this but I heard great things about their food from family. We booked the Basic Double Room, which was small but had everything we needed. Was cleaned every night and even left us a treat for Christmas. If you are American, note they do not supply washcloths and to bring your own.
Oversæt
Gæstebruger
Overnattede i jul. 2023
Par
8.0/10
Meget god
Slået op den 5. aug. 2023
Room is good, but very small for the price even for Maastricht standards. Especially that it’s more as a B&B than a hotel. Decreasing the price by 10/15% would make it more suitable for the value. The meals in the restaurant are great (and I mean my word). People working there are very friendly.
Oversæt
Gæstebruger
Overnattede i jun. 2023
Par
10/10
Enestående
Slået op den 19. jul. 2023
We had a first floor room overlooking the outdoor cafe area, which added a bit of background noise to the room, but not bad and what one should expect. The room was nice, well maintained, had a cool design and was well designed even though it was a bit small - don’t bring a large suitcase :-) Staff were super friendly and the breakfast was awesome
Oversæt
Gæstebruger
Overnattede i dec. 2022
Par
10/10
Enestående
Slået op den 12. jan. 2023
The service was the true definitely of hospitality - personal and authentic. Location is great, food and bar were lovely. The staff was very helpful and accommodating, helping with bike rentals next door. The rooms are smaller but nice, clean and modern with a great shower and comfy bed. And AC!
Oversæt
Gæstebruger
Overnattede i feb. 2023
Rejs med venner
10/10
Enestående
Slået op den 24. mar. 2023
A group of us stayed at the Alex in March 2023 and we all loved the hotel. The rooms and bathrooms are very clean and the beds are comfortable with nice linen. There isn't a lift so if you don’t like stairs chose a lower floor, however we always found a member of the Alex team in the restaurant to help with our luggage. The food in the restaurant is excellent for a small hotel. Everything was freshly made and delicious - breakfast was very good value. The best thing about the Alex hotel is the friendly staff. They couldn't do enough to make our stay enjoyable and welcomed us 'home’ every evening with a smile and a drink in the bar! They always asked what else they could do to make our stay enjoyable, and by the end felt like family! A special shoutout to Michael who helped when our car broke down - he did all he could to find us a garage and helped us with the parking. I must congratulate Luka and her whole team on running a wonderful hotel. We look forward to coming back soon!