Kaani Palm Beach

The hotel has arranged amazing airport pickup to the speedboat without any delay and hassle. Upon checking in at the hotel, everything was arranged and the process was very fast. We got our rooms and we are able to proceed on during our activities without further delay.

Very great location and close to many beach activities. Room was spacious but had a damp smell when we initially stayed there. The shower is big contains shower gel, shampoo and conditioner that is refilled for your stay. The only bad thing about booking here was that we were forced to pay $70 each for a compulsory Christmas dinner that was not worth the money we paid. Other than that it was located really close to the beach.

HORRIBLE!I travel a lot and i’ve never received such a bad treatment. To start with, when i arrived and asked if there was any sea view room available, the receptionist passed me to another colleague as if it was such a big deal, and he could manage the request. And later when he had to explain to me the hotel rules, he also didn’t want to do it and asked another colleague to explain them to me, the other colleague refused, so he ended up explaining the rules. I felt so bad and not welcomed.Then the power in the room kept turning off every 10 min, internet not working, i had an important meeting that i missed because of this, as they have no meeting rooms. I wanted to book a diving trip with them, i only had local cash as i exchanged money at the airport, they told me that they accept dollars or will use exchange rate of 18! When at the airport i exchanged dollar of rate of 15. They told me that this is black market rate on the whole island . I spoked to the manager he told me that they wont accept local money! I went  to another place and booked the trip without any issues and exchange at the official rate! The next day it was raining i wanted to have dinner in the hotel and couldn’t because again they only wanted dollars and said would accept local money and didn’t let me have dinner! And the last day i had to pay some tourist fees and once again they wouldn’t accept dollars! Everyday was just bad, all the team is the same. I would never recommend this place, you can book arena hotel, it next to this one, good location and hopefully nicer staff!