Nemea Appart Hotel So Cloud Lyon Gare Part-Dieu anmeldelser

First of they, the staff issued a room with someone staying. It is a serious breach of guests’ security. Then there’s no air-condition even they advertised that aircon is available. So we have to open the window for ventilation, it was very noisy probably due to a weekend and also the curtain is thin and the sunlight gets in. We are not able to have good rest. The staff said they can’t go anything about it. Also the pots and pans are moldy. Not very pleasant. The location is good, near train station and a very big mall.

Everything was clean and I had a pleasant stay. However, the window blinds were broken so you could not sleep in darkness. The toilet kept making noises.

We had very good time. Very clean facilities. Nice breakfast. Comfortable beds. Good location.

Would use again. Safe didn’t work and staff could not resolve problem.

Some fittings were damaged in our room,  hair dryer and heater bar  inside toilet were out of order. Dirt on floor surface was observed. Check in time was 17:00, it was too late and unacceptable  and the room price was so high for such poor facility of hotel. We booked hotel after one day already and requested hotel to store our luggage until we should come back the hotel and check in after one day. But unfortunately , the hotels rejected our request and suggested us to store our luggage in train station. We were extremely disappointed for the poor hotel management and never to book this hotel again.

Enough space for 2-3 nights. Near to shopping mall and metro

Easy check in. Confortable room. Location super central

Good check in and check out, some issues with the plug in the sink draining water slowllly and the air conditioner isn't adjustable but otherwise a good experience!

The location is ok. They haven't a knife, or cutting board, and pans for an aparthotel. There is no AC. It is about 2 km from the hotel to the old town of Lyon.

The service here is terrible. The room is so small, and they haven't enough kitchenware. It's very close to the railway station. Near shopping mall --westfield.

This hotel near the Gare de Lyon-Part-Dieu station is not a place to stay. When I stayed there last month, they took 35 euros from my credit card when I checked in, even though I had already paid for everything through Trip.com. The hotel said the money would be refunded when I checked out, but it still has not been refunded. Trip.com contacted the hotel three times and received no response. Trip.com said they would continue to contact the hotel, but it was so egregious that I decided to warn future guests here to avoid the same non-refund problem. The hotel's problems are not limited to non-refunds. Surprisingly, there were no towels in the room, and when I complained to the front desk, I was told that all the towels had been sent to the laundry the day before. The hotel had no intention of providing towels to guests who could not even take a shower.

Good choice for a short stay

In room hair dryer not working, the reception lady gave me another portable hair dryer, solve the problem very efficiency.

The environment is really wonderful and the room space is big enough for even 3 people. A magical experience in Lyon