Forest Lodge Hotel

Stayed here with my family for a night. On arrival despite the place not being busy, we had to wait a bit to be booked in, once done we were advised where our room was and off we went. On walking in the room just looked really dated. Kids bunk beds were old with drawing on the walls and they weren’t even made up properly. My son went straight to the top bunk and looked on top of the wardrobe and we were disgusted with how dusty it was! The bathroom smelt stale, with staines in the mirror wall, rust in the bath by the plug. The room was really hot with no aircon so i managed to find a fan in the wardrobe, again full of dust all over it. I did try to open the blinds to let some fresh air in but it just opened lob sided so i gave up. When the kids went to bed they were annoyed with the light coming through the door, we put towels down but made little difference. Overall the room for the price we paid was quite frankly awful! Took my kids to the ‘games room’ there were a load of board games, however most were either broke or had missing pieces. Seemed hassle to find staff in the hotel when i wanted a drink or make an enquiry, no one ever seemed about! We had booked the hotel for the swimming pool, only for it to be closed. I did make enquiries in the morning several times but felt like i was just being fobbed off with ‘management’ will be sorting it, they’ll be in at 7am, well it was gone 7am even asked after breakfast to be told the same thing and that was gone 8am. Honestly if you are looking at staying here with kids then i really won’t bother and go elsewhere, you can get much better value for your money

This was the fifth time we had stayed at one of this company's hotels. Previous stays were at Burley Manor, which is better, and Bartley Lodge, which was awful. Here at Forest Lodge, staff were great and breakfast was ok, but the room was noisy with an extractor fan nearby running all night and traffic on the main road nearby.

Convenient and relaxing. We were visiting friends and the location was perfect, we also had two dogs who were treated very well and the walks in the forest were very enjoyable.

Extremely disappointing given how it was advertised and previous reviews. The alleged award winning restaurant was a disgrace. Poor service with a number of items not available and terrible food. It’s a great location but our trip let down by our experience.

The general state of the hotel isn't great. The decor inside and out needs refreshing/repainting and repairs need attending to. We had problems with the water pressure in the shower, it dropped out and the temperature fluctuated. We were told nothing could be done. Other rooms had the same problem. The staff were very friendly and service in the dining room was very good. The location is excellent for exploring the New Forest.

We visited here yesterday for an afternoon tea. We were warmly welcomed by a young waitress with long dark hair who told us she had been on the breakfast shift. Her customer service was excellent. The afternoon tea was just lovely, with warm pastries, sandwiches and a selection of cakes and even a lemon posit. It was a great experience all round. Thank you we would definitely recommend.

This stay at the Forest Lodge was to celebrate our wedding anniversary. It was perfect & we thoroughly enjoyed ourselves. We hopefully will be returning.

Afternoon Tea for Two. Informed hotel that there was one veggi. Obviously were not listening properly.Only provided for vegetarian. Grated cheese & pickle sandwiches etc. Wited ages to be served at the bar, couldn't find any staff. Booked two nights for meal in restaurant. Again staff was not to be found. Then had to ask how much longer too wait for food etc. Mushroom pizza had one mushroom chopped up on top. Cancelled the second nights restaurant booking and went to the local pub. Bathroom needed a total refurb. Rusty plughole in bath, ill fitting shower head. Deborah on reception was lovely and was so very helpful and professional.

Country house style hotel, staff accommodating and friendly. Bedrooms would benefit from an update, clean and comfortable but looking dated.