Spark by Hilton Lynchburg - University Area & Hwy 460

While I had an issue with my booking, Sonja saved it! I showed up after 5pm and found out my listing had somehow been canceled. She pulled on her network to get me a hotel room for the same price approved by my employer and made it so that I had a place to stay that night. Thank you Sonja!

Sonya was very helpful, friendly and professional and helped us out when we needed it. The rooms are very clean and we greatly enjoyed our stay. Because of Sonya's great customer service and genuineness we will be staying at this motel again.

I gave the hotel a four only because we were surprised to learn that none of the rooms have microwaves. That meant after a busy day of sightseeing we had to go to the breakfast room to warm up our dinner we brought with us. The hot water was very slow to arrive in the shower but once it was there it was hot. The breakfast was excellent. We enjoyed our eggs with sliced ham. Plenty of other choices as well.

Amy Sonja and Amanda are the absolute best at customer service thank God for these wonderful ladies for leaving me with memories I will forever cherish... you ladies truly know what it means to take pride in your work I wish there were more of you

Sonja was most helpful on the phone when I was having trouble making a reservation online. She went above and beyond to help. Prior to our arrival we called to confirm our reservation and spoke with Ami who was also very helpful and pleasant. Upon arrival Megan handled our checkin quickly and also when asked provided us with a great local place for dinner which we found was an excellent choice and we enjoyed our evening. Our room was just what we requested and very clean and comfortable. The breakfast the next morning was also excellent with nothing lacking.

The location was great for activities at Liberty University. There was nothing spectacular about the aesthetic of the hotel. It was reasonably clean, with a few minor needs for improvement, like the ceiling above guest check-in. The staff members were amiable and personable. I particularly liked the housekeeping staff on my floor. She was happy and played cool music (not loud) to make her day more pleasant. The room was small, particularly the bathroom. But the room was clean and reasonably comfortable for one night's stay. This hotel offers free wi-fi and DirectTV. I would probably stay at the Sleep Inn again when visiting Lynchburg.