cl637294
24. juli 2024
Dated inside and out. Gym consists of two old cardio machines in limited space. No complimentary water for guests making it difficult to refill water with only three lifts servicing hundreds of guests. We literally waited more than 15min. Worst still, key card malfunctions all the time. We politely tell them so but front desk impatiently told us not to store cards with coins or phones which may demagnetize them. Obviously we understood this but front desk still made us go up 15th floor and down to lobby 3x with full lines of guests checking in. This ordeal took more than 30min and they are neither apologetic or sympathetic! An unwelcoming hotel...
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