Southern Sun Ridgeway Lusaka

Southern Sun Ridgeway Lusaka anmeldelser

Southern Sun Ridgeway Lusaka

Cnr. Church Road and Independence Ave, Lusaka, 10101, ZambiaVis hoteloplysninger
Southern Sun Ridgeway Lusaka
Southern Sun Ridgeway LusakaSouthern Sun Ridgeway LusakaSouthern Sun Ridgeway Lusaka
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Gæsteanmeldelser

8.5/10
Meget god
41 anmeldelse
Bekræftede anmeldelser
Placering8.9
Faciliteter8.3
Service8.5
Renlighed8.5
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Alle anmeldelser(41)
Positive anmeldelser(39)
Anmeldelser med billeder/video(2)
Negative anmeldelser(2)
Akash prakashchandra
Overnattede i jul. 2024
Forretningsrejsende
9 anmeldelse
10/10
Enestående
Slået op den 15. okt. 2024
VERY GOOD HOTEL TO STAY WITH AND HAVE A LOVELY BREAKFAST THE FRONT DESK ALWAYS THERE IS A SMILE ON THEIR FACE
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Ncube
Overnattede i jan. 2024
Solorejsende
10 anmeldelse
8.0/10
Meget god
Slået op den 5. feb. 2024
The reception was amazing and I loved the food. However I feel the hotel should invest more in their recreational facilities for example the hotel does not have a spa.The room itself was nice and the bathroom clean though not spacious as I expected.The dining area is very clean as well and I loved it.
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JONGTAE
Overnattede i aug. 2024
Forretningsrejsende
2 anmeldelse
7.5/10
Slået op den 17. sep. 2024
와이파이가 계속 끊기고, 현재 잠비아 전체가 전기 문제가 있어서 그렇기도 하지만 전기가 들어왔다 나갔다 반복합니다. 에어컨도 리모컨에 건전지가 없고, 그에 대한 조치가 너무나 느렸습니다.
Oversæt
Gæstebruger
standardværelse med dobbeltseng - ikke-ryger
Overnattede i mar. 2025
Forretningsrejsende
6 anmeldelse
8.5/10
Meget god
Slået op den 1. maj 2025
在當地算不錯的酒店了
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Gæstebruger
Overnattede i jul. 2025
Andet
10/10
Enestående
Slået op den 31. aug. 2025
My stay has been nothing short of amazing. It was my first time staying at a hotel. I have had a great time. I will definitely return. A few honourable mentions go to the following: Musa checked me in when I arrived. He was Brilliant. 10 star rating. Chola was the first person I spoke to from the restaurant. She too was spectacular. 10 star rating. Theresa has been a great aid. 10 star rating on her as well. Ezra is a great guy. 10 star rating. Anthony is a good guy. man. I love the way he was helpful. He kept calling me Sir when we are the same age. 🤣🤣🤣 great guy that one. 10 star rating. Victoria makes the best coffee in your hotel. 10 star rating. Lydia is phenomenal. 10 Stars on her. Also chef Blackson makes a mean omelette. The buffet? Superior everything he has been serving. This man is a Michelin chef. 50 stars to this one Thank you very much for this experience. Thank you.
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Gæstebruger
Overnattede i jul. 2025
Andet
10/10
Enestående
Slået op den 3. aug. 2025
It's been an awesome experience. Everything was on point. The room services and restaurant. I enjoyed the food, the room and customer services.
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Fstate
Overnattede i jun. 2025
Forretningsrejsende
8.0/10
Meget god
Slået op den 25. jul. 2025
If I complain I will be petty! The hotel delivers what it promise. Rooms are comfortable and spacious. I had the buffet and the selection is good. The staff is very friendly and helpful. I want to mention Musa at reception - really good service, friendly and always helpful. Southern Sun Ridgeway will be my accomodation in Lusaka.
Oversæt
Svar fra overnatningssted: Dear Fstate, Thank you for taking the time to share your wonderful review and for choosing Southern Sun Ridgeway as your preferred accommodation in Lusaka. The team and I are delighted you enjoyed your stay with us and that we delivered on our promise of comfort, quality, and service. It is especially rewarding to know that you found the rooms spacious, the buffet selection enjoyable, and our team friendly and helpful. A special thank you for mentioning Musa at the reception. He will be thrilled to receive your kind recognition, and we are proud to have him as part of our team. I truly appreciate your support and look forward to welcoming you back on your next visit to Lusaka. Kind regards, Ross Mackay General Manager
1107Safari
Overnattede i jun. 2025
Par
8.0/10
Meget god
Slået op den 11. jul. 2025
Stayed at Ridgeway for a weekend, Friday meat roast was flavoursome and plentiful. The breakfast was also tasty and with variety. The room is nice and airy! The hotel is well appointed, close to main shopping malls, Govt buildings and CBD. Some niggles: 1) the bathroom doesn’t have shaving socket 2) the bathroom didn’t have a dental, however, housekeeping was very quick in sorting out this issue. 3) The TV appears to be of poor quality: the channels are non-HD, listing of usual BBC News, Al Jazeera etc but no smart features or streaming.
Oversæt
Svar fra overnatningssted: Dear 1107Safari, Thank you for sharing your detailed feedback following your weekend stay at Southern Sun Ridgeway. The team and I are delighted you enjoyed the Friday roast, our breakfast variety, and the comfort of your room. It is also wonderful to know that our location suited your needs during your time in Lusaka. I appreciate you highlighting the areas where we can improve. Your observations regarding the shaving socket, missing dental amenities, and television experience have been noted. I am glad our housekeeping team responded promptly to your request, as that is exactly the level of responsiveness we aim to maintain. We are actively reviewing our in-room amenities and entertainment systems, and your feedback helps guide those improvements. Thank you once again for staying with us, and I hope to welcome you back soon and provide an even better experience on your next visit. Kind regards, Ross Mackay General Manager
Milimo F
Overnattede i maj 2025
Familie
8.0/10
Meget god
Slået op den 27. jun. 2025
Very nice breakfast. Chef Moses makes the best omelette. There is a wide variety of food. It was a nice breakfast experience.
Oversæt
Svar fra overnatningssted: Dear milimof, Thank you for taking the time to share your kind feedback on Southern Sun Ridgeway with us on TripAdvisor. The team and I are delighted you enjoyed your breakfast experience, and especially pleased that Chef Moses’ omelettes stood out. He takes great pride in his cooking, and your recognition will certainly make his day. We are also glad you appreciated the variety of our breakfast offerings. It is important to us that every guest starts their day satisfied. I hope to welcome you back again soon for another memorable experience. Kind regards, Ross Mackay General Manager
Bernard P
Overnattede i okt. 2024
Forretningsrejsende
10/10
Enestående
Slået op den 31. okt. 2024
I stayed at the Southern Sun Ridgeway in October. Despite the energy challenges in Zambia, I had a fantastic stay with excellent service from the staff, including Dyness, Gladys and the staff. The rooms were clean and very well maintained. The staff was friendly and courteous and amenities are very good. The hotel is situated in a nice part of soccer and there is parking available as well as free Wi-Fi. Breakfast are very well appointed with options for most tastes. Even though Zambia is currently suffering with energy crisis, the disruption at the hotel was minimal and the Wi-Fi was always live. I have stayed here on numerous occasions and have always received exemplary service. I can recommend this hotel whether it is a business or personal trip and I will definitely be returning here!
Oversæt
Svar fra overnatningssted: Dear Bernard, It was a pleasure having you stay with us and thank you for your wonderful review of Southern Sun Ridgeway. The team and I are thrilled you enjoyed your stay and that our team, especially Dyness and Gladys, made such a positive impression. We take great pride in maintaining our facilities and providing top-notch service, even amid the challenges our region faces. It’s fantastic to know that you found our rooms clean and well-maintained and that our breakfast offerings catered to your tastes. Your loyalty means the world to us, and we are delighted to hear you plan to return. I look forward to welcoming you back for your next stay in Lusaka. Kind regards, Ross Mackay General Manager
Lusius M
Overnattede i mar. 2025
Forretningsrejsende
10/10
Enestående
Slået op den 26. apr. 2025
It is a great in terms of the services, prime location and above all the hospitality of the staff. The environment are cool gives a maximum relaxation of the mind. The experienced chef deserves a mention as every day you meet a differemt balanced menu.
Oversæt
Svar fra overnatningssted: Dear Lusius, Thank you for your wonderful review and for choosing Southern Sun Ridgeway Lusaka The team and I are truly delighted you enjoyed your stay, from our prime location and relaxing environment to the warm hospitality extended by our team. It is especially rewarding to know that our Executive Chef and kitchen team made such a memorable impression with the variety and quality of our daily menus, I will be sure to pass along your kind words to them. Your feedback motivates us to continue delivering exceptional experiences, and we look forward to welcoming you back for another relaxing and enjoyable stay in the near future. Kind regards, Ross Mackay General Manager
SHZ1375
Overnattede i mar. 2025
Forretningsrejsende
10/10
Enestående
Slået op den 25. apr. 2025
One of the greatest places to stay , I don't want to categorize it as a hotel, because once you are here every single member of Mr. Ross Mackay's team will make you feel exactly how you feel at home, your second home. The attention, hospitality, kindness, affection and a lot more etceteras. I am absolutely delighted.
Oversæt
Svar fra overnatningssted: Dear Shahram, Thank you so much for your heartfelt review, it truly means the world to me and the entire Southern Sun Ridgeway Lusaka team. It is incredibly rewarding to hear that you feel at home with us, as creating a welcoming, family-like environment is exactly what we strive for every day. I am extremely proud of my team for the genuine care and warmth they extend to all our guests, and your kind words are the greatest recognition they could receive. I am absolutely delighted that your experience with us felt like a true "second home," and we always look forward to welcoming you back to our hotel. Kind regards, Ross Mackay General Manager
Gæstebruger
Overnattede i feb. 2025
Andet
4.0/10
Slået op den 10. mar. 2025
A highly disappointing experience at Southern Sun Ridge Hotel. What started as a perfect Sunday morning with the expectation of a quality breakfast quickly turned into a shock. Despite the inviting display of fresh pastries, the experience was ruined by scratched cutlery that had clearly seen better days. But the real disappointment? Ordering a coffee latte at a 4-star hotel restaurant—only to have it served in a paper cup! Absolutely unacceptable. When questioned, the staff casually explained they had run out of proper cups. A paper cup at a premium hotel? It felt more like a drive-through than a luxury experience. My partner walked out in disbelief, and my excitement for the morning was completely ruined. Would I recommend this place? Absolutely not.
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127hilaryl
Overnattede i jan. 2025
Par
10/10
Enestående
Slået op den 24. feb. 2025
We stayed for 2 weeks. The hotel staff were very accommodating and friendly. There were lovely sitting areas around a decorative pond and a good pool in nice gardens. The breakfast was great and we enjoyed all the food we ate. Very nice snacks and drinks.
Oversæt
Svar fra overnatningssted: Dear HilaryL, Thank you for your wonderful review of Southern Sun Ridgeway and for taking the time to share this with us. The team and I are delighted you had such a comfortable and enjoyable two-week stay with us. Our team takes great pride in providing warm hospitality, and it is fantastic to know they made you feel welcome. It is also great that you enjoyed our gardens, decorative pond, and pool area—creating a relaxing atmosphere for our guests is something we strive for. We are especially pleased that you enjoyed the breakfast, snacks, and drinks. Your kind words mean a lot to us. I hope to have the pleasure of welcoming you back again soon for another memorable stay. Kind regards, Ross Mackay General Manager
Peggy M
Overnattede i jun. 2024
Rejs med venner
10/10
Enestående
Slået op den 31. jul. 2024
He was happy, cheerful and attentive. The food delicious especially the chicken Alfredo. They surprised our friend with the celebratory birthday serenade and scrumptious cake. The drinks were chilled to perfection. We’ll definitely come back and recommend the drinks on the patio.
Oversæt
Svar fra overnatningssted: Dear Peggy, Thank you so much for your fantastic review of your recent visit to Musuku Restaurant and Southern Sun Ridgeway. We are thrilled to hear that Melvin made such a positive impact on your experience with his cheerful and attentive service. It’s wonderful to know that you enjoyed the delicious chicken Alfredo, the celebratory birthday serenade, and the scrumptious cake. We take great pride in creating memorable experiences for our guests, and your kind words affirm that we are on the right track. We look forward to welcome you back and provide you with another exceptional experience. Kind regards, Ross Mackay General Manager