Gæstebruger
9. april 2024
I can’t say enough good things about this hotel. There’s a reason why it’s rated best of the best on TA! Everything from the location to the accommodations and amenities, but most of all the hotel staff, make this place excellent. We stayed for four nights and I did not want to leave! The room was so well appointed and incredibly clean. It had a balcony that faced out onto the pool in the backyard and received the most brilliant sunlight in the afternoons. As for the staff, Ximena is spectacular and practically served as our personal travel agent! She helped me over a couple of weeks to plan our itinerary and recommended incredible wineries and restaurants for us to visit — as well as a bike rental. I cannot thank her enough for her guest service, wonderful suggestions, and patience with me! If you have any questions or requests, she will do anything in her power to make your trip amazing. I also must thank Nico and Jose at the front desk, Augustin and Tomas for driving us to various places, and all of the Lares restaurant wait staff. We had a truly fabulous experience thanks to all of their care and hard work. We certainly hope to return one day!
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