Visionapartments Lugano - Contactless Check-IN

位置很好，出行方便。房間乾淨，設備齊全。 如果通過攜程預訂，一定要問攜程的客服人員拿到B開頭的6位預訂號碼，不然就沒法在網上自助check in，也拿不到進門的密碼。 這一家是無人服務，需要提前在網上自助辦理入住登記，進門密碼需要等到下午3點才正式生效，早1秒都不能。。

The lack of communication with the property was terrible. We received the incorrect code and we had 3 days of trying to communicate with the property to no avail. As a consequence when we arrived we were left on the street for 3 hour before getting a code to enter. A pity as the property was a good price fir the location but will never use again

As others have stated in their reviews this hotel is under construction and not finished. So be prepared for no parking, loud construction starting at 8am. Construction debris everywhere that my wife tripped on. When i called to ask for my pass code to get in the hotel the hotel representative was very rude, when i asked about parking he stated i was supposed to pay ahead of time, that wasn't an option. He suggested i pay the property manager, however there wasn't one when ask for the passcode to get in he said he would send it eventually then hung up on me. Stay away at some point this hotel could be decent but the construction workers said it would be another three months before it is finished. We got fed up with the hotel and the noise and booked another location for our second night.

Property canceled on me the day of our booking. Seems like a scam to me. Thank god for modern technology and the ability to find a new hotel same day.

Good in all. Very close to the center

🇫🇷 FRANÇAIS Appareil oublié (valeur ＜ 100 CHF), signalé juste après le départ : aucune réponse, ligne coupée. Le lendemain, on me dit qu’il n’y avait rien… quelqu’un l’a pris. Aucun effort pour aider, aucune communication possible en français, italien ou allemand. Seuls points positifs : emplacement, propreté, confort. Dommage... 🇬🇧 ENGLISH Forgot a small device (＜ 100 CHF), tried to report it minutes after leaving — no answer, call cuts off. Next day: "nothing found"... so someone took it. No help, no communication in French, Italian or German. Only positives: location, cleanliness, comfort. A shame. 🇩🇪 DEUTSCH Gerät vergessen (＜ 100 CHF), sofort gemeldet – keine Antwort, Anruf bricht ab. Am nächsten Tag: „nichts gefunden“ … also gestohlen. Keine Hilfe, keine Kommunikation auf Deutsch, Französisch oder Italienisch. Nur positiv: Lage, Sauberkeit, Komfort. Leider enttäuschend.