The Feathers Hotel

Spent 4 nights here and really enjoyed...The hotel is right in the centre of the town and its great for exploring Ludlows beautiful town..The building is absolutely beautiful The staff were fantastic from the reception area right down to the fantastic housekeeping..Ate on the restaurant for 1 night and had Sunday lunch here as well and the food was absolutely amazing and definitely worth the fantastic reviews about the food.The hotel room was very nice and very spacious...Would definitely come back to this beautiful hotel if I ever decide to come back to Ludlow

The hotel is in a great location in the centre of Ludlow. There is on site parking and the castle is a few minutes walk away. Check in was simple and we navigated through the meandering corridors to reach our rooms. It’s a 400 year old building so there are stairs, steps and turns as well as some fabulous wood panelling and glass. My room, 104, was a good size with an excellent modern bathroom. The bed was large and comfortable, there was a good sized desk plus additional seating and the sockets all had USB ports too. The room was quiet, overlooking the car park and despite the hotel being busy there was no noise intrusion from other guests. Breakfast was excellent, buffet with various cooked to order options. Not excessive but good sized portions and decent service. Overall a lovely stay in a fabulous location.

Third time we have stayed at the Feathers .. another nice stay and this time we tried dinner on the Friday evening - delicious , Sunday lunch which was excellent and breakfast on Monday morning which was ok .. all the staff we met were helpful and friendly and we stayed in one of the very spacious and quiet suites . Unfortunately we had a few housekeeping issues this time , but they were addressed at the time and head of housekeeping was very apologetic that we had to have the bed remade due to marks on the sheet ( they were clean just marked ) .. housekeeping needs a bit of a reminder that little things like replenishing the toilet rolls , water glasses and emptying the bathroom bin goes a long way .. the only other little gripe is that when paying a premium rate to stay in one of the suites you are still required to pay for parking .

Apart from a tomfoolery of a checkin, the remaining time of my stay was comfortable and enjoyable. As I say checkin was a joke.I waited at the reception desk whilst I thought the receptionist was serving drinks at the adjoining bar. However this lady then told me that their receptionist was on her lunch break! Not great for such a reputable establishment. I had requested an early checkin, which the gentleman I spoke to a couple of days earlier assured me that this would be alright. However eventually after someone came to my assistance,I was told to return at 2pm. When I returned at 2.15 I was then told my room would be ready in 5 minutes, so I waited and waited, At 2.45 I decided to have yet another walk around Ludlow. I returned again at 3.15, and after the lady then confirmed with housekeeping, my room was now ready ( two and a half hours after I was promised ) For the remainder of my stay, my room was comfortable, the complimentary mini bar was a nice touch, and my chambermaid was excellent. I didn’t eat or drink at the hotel so I can’t comment on these. I’ve given a four star simply for my room alone. Please address your reception The Feathers.

The facade and the public area's are beautiful and the restaurant is elegantly decorated. Our bedroom was disappointingly small - I could barely walk down one side of the bed. There was nowhere to store suitcases/bags so we had to leave it behind the door to allow room to move around. The bathroom was excellent - modern, clean with good facilities. The reception staff were reluctant to help when I needed to borrow a scissors to cut plaster strips for first aid use. That beggared belief somewhat. Didn't eat in the restaurant but I had tried the bar menu on a prior visit to Ludlow and the food was very good. Would visit again.

We were in Ludlow to meet up with friends, so we stayed at this hotel, having previously graced its bar. Lovely room, and great staff. However, the service at dinner was slow, and the food mediocre. I had a meal which included rosti, but it tasted of a weird combination of fish and cabbage. Very odd.