Holiday Inn Lucknow Airport

Near functional hotel right next to the airport. Rooms are decent. Front office staff is quite lost and confused. Coordination between them and Food and Beverage team is also jinxed. Basically go, check in, don't ask for anything and don't talk to anyone, as anyway they don't listen, and all will be great. The junior team is very courteous and warm.

I recently stayed at the Holiday Inn Lucknow, and while it has a promising location near the airport, unfortunately, that’s where the positives end. The hotel is well-built, but the lack of cleanliness and hospitality makes it far from a pleasant stay. We checked in around 10:30 PM and were initially assigned rooms that were far from up to standard. To our surprise, they were on a smoking floor, which we didn’t request. After raising the issue, they did move us to another floor, but the new room wasn’t much better. The cleanliness was subpar – there were food crumbs, residue on the table, and leftover trash on the floor, including pom poms, lentils, and clothing tags from previous guests. The blankets were visibly dirty as well. Despite the disappointing room conditions, I’ll give credit to the fact that the hotel is freshly built, and the location is convenient for those traveling to or from the airport. The breakfast spread was also quite good, which is a redeeming factor. However, the overall experience was disappointing, especially from a brand like IHG. It’s hard to consider this hotel as part of the IHG family when it fails to meet basic cleanliness standards. I strongly feel that the hotel needs a proper audit and closer inspection from headquarters to ensure better management and guest satisfaction. Unfortunately, I would not recommend staying here unless improvements are made.

Room is clean and service was good Breakfast runs out quickly and isn’t refilled

I just loved the environment and calmness over there. This property is one of the finest in whole Lucknow. Ambience, rooms, pool area and dining hall everything is so mesmerising. Overall a good hotel to visit.

空港からすごく近くてとても良いです ホテルの部屋も清掃が行き届いていてアメニティもしっかり揃っています 値段は少々高めですが泊まる価値は十分にあると思います

We really enjoyed our stay there with a king room and staff was so nice and kind especially Arfat and karuna there hospitality is fabulous and So good to seee this amazing persons on front desk to provide you each nd Everything required Only problem with the early check in by vivek nd Shriyank we have paid half amount for early check in at 6 A.m but they give the room at 8 A.m not a problem to wait for two hours but if we are paying for that so you should give it on time in hospitality sector as we called in the early morning nd they told us to pay half amount so they will give room at 6:00AM but they both didn't kept their words But at last must say Arfat and karuna areee the best person to deal on front desk