Le Dimore del Borgo

Well organized, know the place many years now! Always very satisfyed! Refurbish of shower recomended. Besides that just a Great place

Just outside the wall at Porta Santa Maria Great location and great space. And the parking was easy and plentiful. Valentina was very responsive and accommodating. I would stay here again.

We enjoyed our stay. The apartments are just in walk distance to the old city.

We booked two apartments each for 4 adults in each (2 couples per apartment). The description of the sleeping arrangements was Bedroom: Large Double Bed and Living Room: Sofa Bed. Upon arrival both apartments were found to be open plan with only a private bathroom. This was totally unsuitable (see photo) for unrelated couples. The Manager claimed that this was our error and we should have known that both were studio flats. When shown the accommodation booking on my phone she just refused to acknowledge any issue existed. When asked to rectify it she claimed that no other apartments were free. I shoes her a booking site screenshot saying there was free accommodation but claimed it was incorrect. We therefore had to arrange additional accommodation at another location to enable privacy for two couples. The owners have been contacted by our booking provider but remain completely unhelpful and unwilling to offer any compensation or apology. This is a clear case of mi-description and I would advise other travellers to check carefully before they stay at this property. The apartments are quite good but the customer service and attitude when faced with an issue or complaint is appalling.

Decent location just outside the walls. Clean and spacious bathrooms. Linen and towels clean. Breakfast was ok. Major limitation during our stay was the air conditioner wasn’t working in the main bedroom. Staff initially dismissive of suggestion that air conditioner had failed. Once accepting of situation staff tried to locate a technician - who couldn’t fix the problem. However staff were unable to locate a fan or something to make sleep bearable at night. This was problematic on the second floor of an apartment in summer. Otherwise it is a reasonable place to stay.