Hotel LIHO... einfach Lübeck

After reading the reviews we decided to book this Hotel for 1 night on our way back from Rugen. We were happy with it up to the moment we were shown our room : a smoking room. The stench was horrible! We could not breathe! We went straight away back to the reception and asked to be given a non smoking room, as per our request at the time of booking. The receptionist (very friendly) said that they did not have any non smoking rooms available, but that we could have a look at another smoking room to see if it was better. It was slightly better and without option, we took it. We left our luggage and went out to visit the city. Later that night, we realised that with closed windows it was impossible to breathe: the room and bed smelled like a man who smoked the whole day long! It seemed to us that the bed sheets had not been changed , from the smell and also from few hairs we found on the bed...It was really disgusting! I can not say anything about the non smoking rooms, but if you hate cigarettes, make sure to have it confirmed at the time of your booking: in written! We were wondering what happened to the great Hotel from the reviews? Was it really just bad luck?