Extended Stay America Select Suites - Lubbock - South

Extended Stay America Select Suites - Lubbock - South anmeldelser

Extended Stay America Select Suites - Lubbock - South

1410 S Loop 289, Lubbock, Texas, 79412Vis hoteloplysninger
Extended Stay America Select Suites - Lubbock - South
Extended Stay America Select Suites - Lubbock - SouthExtended Stay America Select Suites - Lubbock - SouthExtended Stay America Select Suites - Lubbock - South
Tjek ledige værelser på dine rejsedatoer
Vi matcher prisen
1 nat

Gæsteanmeldelser

6.2/10
43 anmeldelse
Bekræftede anmeldelser
Placering6.2
Faciliteter6.2
Service6.2
Renlighed6.2
Filtrer efter:
Sortér efter:
Alle anmeldelser(43)
Positive anmeldelser(2)
Negative anmeldelser(2)
Dan B
Overnattede i dec. 2024
Familie
2.0/10
Slået op den 3. jan. 2025
I already reviewed this place because the elevator was broken and we could not use the stairs. They would not back down and only refunded half of our payment. TERRIBLE place to stay. Sleeping in the car would be better and we should know because that's where they left the matter. $107 wasted and no room.
Oversæt
Svar fra overnatningssted: Dear Guest, Thank you for bringing this to our attention. We take these matters very seriously and will take the necessary actions to address this adequately.     Sincerely, Hotel Management
Gæstebruger
Overnattede i okt. 2024
Solorejsende
10.0/10
Enestående
Slået op den 13. nov. 2024
I definitely recommend this hotel. The staff was absolutely fabulous. The area is very convenient to all the freeways roads. Anything you need to get around Lubbock Texas. I was very impressed and I definitely recommend them. And as I mentioned, the staff was actually outstanding.
Oversæt
Gæstebruger
Overnattede i jan. 2024
Forretningsrejsende
8.0/10
Meget god
Slået op den 29. feb. 2024
If you are looking for any aminities, forget about it. Now if you are looking or a sensible option for an extended stay, then YES this is for you. Clean rooms, towels, overall a clean place. The staff was cool and I didnt' have any issues with anything in my room. That's rare even in the nicest of places.
Oversæt
Svar fra overnatningssted: We are so glad our accommodations met your needs so beautifully during this stay. We are pleased it was a wonderful 'Simple. Done Better.' experience for you and we are ecstatic to see that you enjoyed your time with us!
Gæstebruger
Overnattede i apr. 2023
Solorejsende
2.0/10
Slået op den 10. maj 2023
Was on the road coming back from Yoakum Texas and realized that Lubbock was probably about as far as I was going to be able to drive due to fatigue. Pulled over, reserved a room, paid in advance. I arrived at 1:45 a.m. and was told that I was not going to be allowed to check in because it was after 1:30 a.m..... this was over the phone from their Lobby as there was nobody at the desk. Was not even allowed to sleep in their Lobby. The explanation was that their system would not allow for a check in after 1:30 a.m. and that there was nothing they could do about it. "It's not me, it's our system", the person said. There was no effort made to help me. I had nowhere to go and they clearly did not care. To make matters worse there was no way to contact ******* or Trip Advisor to assist since neither of their apps have a contact phone number that is 24 hours. Had to sleep in my car in a Walmart parking lot.
Oversæt
Svar fra overnatningssted: Dear Dgaud, It is disappointing to read your feedback, as this is far from the experience we want our guests to have. We are sorry to hear about the situation you have been through and having to encounter problems with checking you in. We are committed to providing the best customer service and make every effort to accommodate our guests to their comfort. We apologize for the lack of courtesy from our staff associates; we will address the issue and ensure to avoid such from happening again. Your feedback is essential to us, and we are grateful for your patience. We hope to have another occasion to exceed your expectations and welcome you back soon. Sincerely, Hotel Management