Gæstebruger
1. marts 2024
We booked the room with the private pool (unique available in the premises) to spend a romantic getaway and celebrate our anniversary with privacy and tranquility. When we arrived, we identified that the tenants of another bungalow where obliged to pass through our veranda and in front of our private pool to arrive to their room. In others words, no privacy at all if you have passers by at any given time of the day. Outdoor furniture and sun ombrella were much wore and torn....Later on the day, we found out that there is a party organised in an "events designated area", just 5 meters away fm our doorstep.... When we asked the reception they said there is a wedding/christening party on Saturday night.. We should have been informed prior booking. On Saturday night and around 01:30, whilst we wanted to get some sleep the party DJ was playing the most annoying music in the top volume, with just a handful (less than 5) of invitees remaining in the area (and definetely not dancing). Next day, on 09:00 and despite the party ending at 02:00, we were rudely awakened by the reception to be asked about our eggs on our floating breakfast which was supposed to be served at 10:30hrs, i.e. 1:30 hours later....(even funnier is the fact that they managed to get them wrong). Last but not least, parking was extremely difficult in the premises, our unique room (and most expensive) did not have a dedicated parking space. Our only request was for late check out on Sunday, since we were sleep deprived from last night's party 5 meters away from our doorstep was for late check out...We were only allowed until latest 13:00 (check in for next visitors is for 15:00hrs). To cut the long story short, NO PRIVACY, NO RELAXATION, NO CUSTOMER SERVICE.... Last but not least, parking was extremely difficult in the premises, our unique room (and most expensive) did not have a dedicated parking space.
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