F Zeen Kefalonia

Our stays at the hotel have generally been very positive, with certain highlights that make us return year after year. In particular, Stamos and Anna provide exceptional service — their warmth, dedication, and genuine care for guests profoundly enhance the overall experience, making us feel valued, welcomed, and truly special. Their contribution is invaluable and deserves the highest recognition. However, during our most recent stay, we noticed several areas where the experience has changed and could be improved. The breakfast offering lacked fresh salads and vegetables, and the bread basket did not include fresh/dark-baked breads. Additionally, the new breakfast setup feels very formal and does not encourage socializing among guests, which was a valued feature of the previous buffet arrangement. We also sensed a shift in the overall atmosphere. Compared to earlier visits, interactions felt much more formal and lacked the personal, friendly touch that once made us feel part of a welcoming hotel family. There appears to be tension between management and staff, and the focus seems to have moved towards revenue generation rather than prioritizing guest experience. This change was also reflected in the management's attitude, which sometimes came across as arrogant. On a positive note, the cleaning staff provided outstanding service — consistently thorough, attentive, and professional, greatly contributing to the comfort of our stay. However, the spa and massage personnel, while friendly and creating a welcoming atmosphere, appeared inexperienced, which affected the quality of the treatments. We were a bit disappointed by the lack of diversity represented on the hotel’s website and social media channels. This does not represent the full diversity of guests and detracts from creating an inclusive environment. In summary, while we continue to appreciate the dedication of key staff members, particularly Stamos and Anna, we hope the hotel will address these concerns to restore the warm, inclusive, and relaxed atmosphere that has made our previous stays so memorable.

Everything about Fzeen is outstanding and amazing. Wonderful facilities. Beautiful views. Luxurious accommodation. Lush food. Superb wellness classes and fantastic gym equipment. So much on offer.... Outdoor cinema, yoga, Pilates, aerial yoga, relaxation sessions, hikes, anything one fancies really. The best massages ever at the Spa, where the staff is beyond professional, polite, friendly and attentive. Overall ALL the staff ay Fzeen were just amazing, they could not have looked after us any better.

Highly recommended. The food, the setting, the staff and the facilities are outstanding. I cannot recommend F Zeen highly enough and have faith that whoever goes there will have an amazing experience. Close to the beach and a short taxi ride from the airport.

From the moment I entered the hotel an unpleasant adventure began! I was waiting for over 15’ to open the gate in order to enter the hotel with my car.. additionally a very rude woman welcomed me and made it clear that the parking area is outside the hotel! (Unbelievable) After some time again they tried to take me to my room with a club car unsuccessfully as the other club car was blocking our way because it was abandon (as it was out of service) so I walked to room in an under construction environment . The room now all the surrounding again under construction! The only water in the room was tap water!!! No hanger in the closet! After all these I complained, nothing changed! I also reminded them to do the turn over as I left the room to for dinner around 20:00 ( they told me of course we will do) when I got back at 12:00 no one had cleaned my room! Additionally the hotel doesn’t have a manager! The manager is the front desk manager… Unbelievable! The only part that is nice here is the spa super polite therapist!

Wow my first time travelling solo in search of yoga and some healthy space as a busy working mum of teenagers. This was just perfect. The resort is beautiful and so many thoughtful touches. The room was lovely with glorious locally made toiletries. The staff were so friendly and welcoming. I never felt lonely. The classes were all excellent I did lots of yoga en Pilates and had 2 weight PT sessions 1:1 which were tailored and excellent. The spa was wonderful with treatments lasting longer than expected with skilful staff. The food was fresh and balanced. It was very quiet end of season and some things on the seafront were already closed. However weather was perfect c 25 sunny in the day and chilly evening. Worth brining socks and shawl to sit outside for the evening cinema. I’m booking to come back and highly recommend. I’m going home feeling restored and a healthier and fitter mummy!

The place is beautiful but take in mind the daily cardio steps to go anywhere. For the price paid I was not able to sleep from the noise (washing machines?) I don't know. Anyways, the staff was amazing as last year, this time I spoke more with them and I find out how bad they are treated, with no days off and extra hours not paid. After paying a good quantity for the stay they should improve the walls and give better conditions to the workers.