Residence Inn Louisville East/Oxmoor

The most excellent customer service I have ever received!!! Julie was wonderful in accommodating me and my family in working around to help get us the room we needed. And the hotel is all-around top notch. Definitely stay here if you need a place in Louisville.

We stayed here for a weekend due to a competition at the Louisville Expo Center. It turned out to be a great location as it was only about 15 minutes away and very close to multiple restaurants and the mall, so there was plenty to do when we weren't at the competition. The hotel was very clean and the staff were nice and helpful. We had a one bedroom and it was quite comfortable. Having a full kitchen was really nice. The breakfast was nice to have a well! Free parking!! The pool was great but highly chlorinated, so bring eye drops.

I've stayed with the folks at this hotel for two weeks every year since it opened, I organize a large group during the Farm Machinery Show and the management and staff are top notch. The hotel is always clean, staff is always friendly, and the breakfast and dinner meals are always delicious. It is by far my favorite hotel I work with in my yearly routine. It says a lot that I see the same faces in the staff every year, very few hotels I work with and stay with can keep staff, I think it's a big deal that there appears to be no turnover. They make my choice to stay with them easy.

I cant say enough about the staff at this hotel, Chris, Julie, Cedric, Jerry and Larissa are worth the stop. I was stuck at this hotel during the winter storm. They made me feel like family!! With the complimentary breakfast each morning and The Mix Monday, Tuesday, and Wednesday night I didn't have any extra expenses. You can get a glass of wine as well. This hotel is a true treasure. Go experience it for your self. It will not disappoint!!!!!

This place is amazing and the staff are great! The food was amazing and Julie, Chris and Brittany were fantastic to work with! The suite was super clean and worked great for us and our pups! I will be staying here every time I come into town! Thank you all so much for the wonderful hospitality!

This is by far the best hotel we have ever stayed at (all over the world)! This is how service and quality should be. The hotel, rooms and grounds were clean. ALL the staff were kind, helpful and knowledgeable. The breakfast staff and hotel management went above and beyond to accommodate our allergy needs. There is an ease and peace to the place that helps you rest well. We WILL absolutely stay here again if ever in the area.