Residence Inn Boulder Broomfield

We had booked two different rooms, one to my parents who are really old and one for my family of 3. We had an excellent experience and I highly recommended even if you plan to go to Boulder, it’s a very short drive. The staff was very welcoming, a special compliment to Karsten from the front desk. He really helped us on our stay and after me and my family checked out, he continued helping my parents. This make all the difference to a tourists that doesn’t know how to navigate in a different city/country. The rooms are comfortable and clean. I definitely recommend this hotel. Anna

This was a fairly standard Residence Inn. Nothing special to recommend it, but also nothing particular to complain about. I agree with other reviewers who noted that the rooms are in need of renovation, but they were clean and comfortable enough. Breakfast ran out of plates and silverware one morning, but they had paper and plastic ready soon after. The front desk staff were friendly and efficient, but they did not do anything to recognize my Marriott status, and they tried to claim that every-other-day housekeeping is the new Marriott standard. (That's not been my experience elsewhere.) The best thing is that it gives you lots of space, a full kitchen, and is convenient to Boulder without the Boulder prices.

Average Marriott, Room was OK, housekeeping didn’t come one of the two days. Staff was not very accommodating. It is nicely located and still quiet and off the main thoroughfare. Always nice to have a kitchen. The furniture was old and in need of replacing.

Lot of cost cutting was done on this property. No body lotion was provided, no extra toilet tissue paper was provided. We stayed for 4 days and no room service was provided infect trash was also not taken out ,we have to ask at reception to give us towels and when asked for room service they said they can try but actually nothing was done. Breakfast server was little rude when asked for fruit she said hold on for a while. Reception people were not in sync we already asked for change room with night staff we had to explain same to 2 other early morning staff. They didn't even gave 2 water bottle or any welcome note or bag to welcome guest.

The staff were friendly, the rooms were clean and the breakfast was good. We were there for 6 days and it was wonderful to have living room and bedroom, a kitchen, and well maintained laundry facilities down the hall. It is tucked away, so it is very quiet.

With a surgery scheduled at the nearby Centura Avista Hospital, we needed a convenient location for a 10 day stay and decided on the Marriott Residence Inn. The handicap accessible room on the first floor was very clean, and also safe and comfortable during my recovery. The hotel lobby/sitting area with a warm fireplace was inviting and large enough to accommodate gatherings of different sizes throughout the day and evening. What we didn't anticipate was the beyond amazing staff that treated us like family during our stay. I received friendly greetings and words of encouragement every day from Rebecca, the manager and every member of her staff. The breakfast each day was freshly prepared and refilled - standard fare, but delicious and very much appreciated. We loved the super friendly and hard working kitchen staff. I had a gift delivered a few days after checking out, and Rebecca took the time to email me, agreeing to hold the package until I could come to pick it up. It was my observation that there was a camaraderie among staff and an extra measure of friendliness to guests throughout our stay -- something that is not often experienced these days. I'm now a loyal Marriott Bonvoy member because of my experience staying at this particular hotel. Highly recommend if you are looking for an exceptional service oriented hotel in the Boulder/Louisville/Broomfield area with all the necessary amenities for shopping and dining nearby.

We stayed for 3 nights. Check in was quick and easy. The staff was super friendly, always saying welcome back when we returned to the hotel. The area around the hotel is quiet. Breakfast our 1st day was ok, I have had better at other Residence inns. Breakfast 2nd day stepped up and was what I have come to expect. The room was great and comfortable. One complaint is that the A/C in the hall right outside our room was very cold.

Just spent six nights here.Staff was good, rooms clean, and standard amenities were fine (BBQ area, full kitchens, laundry, etc). Where this property fell short was the redundant breakfast offerings - the absolute same items every morning got old after a couple of days. They also do not offer the evening mixer like other Residence Inns - a victim of CoVID initially but now just a cost savings for individual properties. We were in town for meetings and after the long days, just wanted to relax and watch some TV to unwind after our late dinner. Guess what? The hotel has no guide to their tvs nor does the tv remote. We couldn't even find a station guide online because the front desk told us it's a hotel cable system. I know this sounds trivial but not being able to know what's on which stations results in a lot of channel surfing. The only premiun station offered was Encore but you'll never know what's playing or when without a guide!! Would be easy to remedy these issues...

I have been staying at this hotel for two weeks now. The problems begun at the very beginning, when they put me in a noisy room on the first floor next to a dumpster, and refused to move me to another room. One week after moving in, I discovered a mouse running back and forth across the floor at all times of day and night. The mouse resides under my bed at night, making it impossible to sleep there because of the incessant scratching noise, which forces me to sleep on a couch in the living room. I have not slept well for several weeks. It is an ongoing nightmare. I did complain to the management several times but these complaints fell on deaf ears. They did make a faint attempt to eliminate the rodent(s) by strewing some bait across the floor, which did not help at all. For the last week or so, what they have been telling me is plain and simple: No, they do not have a free room to move me into and well, what would you expect, your room is right next to a dumpster! Oh, and they laugh when they say this. I have never experienced such an egregious violation of basic sanitary practices on top of this level of disregard for the customer's needs. Please stay away for this hotel if you care about your sanity.