Firth Hotel & Restaurant

The food here is absolutely first class Always freshly made Portions are good and well presented Have also been at lunchtime They have a lunch menu,but you can also order off the main menu White wine could be more chilled Staff are nice Always visit when we are in the area

Great staff all very friendly and helpful. Stairs are steep and quite difficult for anyone with mobility issues. Strange door key access that you would not expect hence check in times. Food is very good but timing issues which they definitely got sorted for our last night. Great location although sometimes noisy with road and party goers. Lovely place lovely staff great food. Thank you for our three night stay despite the fog we loved it!!

King Suite with a view, room was very disappointing noisy when others in building flush their toilet, bed was very very uncomfortable, decor was dated on arrival told to not pull down in front door as dead lock would go on and stairs up landing are very unsafe View out the window was nice however

Summary ⭐️⭐️⭐️⭐️⭐️ Been coming to the Firth since 2019. Food is excellent and worth a visit. They offer a comprehensive lunch and evening menu that offers plenty of choice. Definitely a recommend ✅ 2 wraps, chips and 2 alcohol drinks come in under £30 - great value Food ⭐️⭐️⭐️⭐️⭐️ On this visit we both had the chicken wraps with chips. Initially the wait was 20 minutes, which I thought was excessive, however I fully understand why (good food takes time) ✅ The chicken was obviously cooked fresh and seasoned perfectly ✅ Plentiful portions of food, struggled to eat everything Service ⭐️⭐️⭐️⭐️ ✅ Polite, well presented and smart ❌ Last 2 visits the waiting staff have been “distracted” with their social media and the chips were missed off my order Restaurant ⭐️⭐️⭐️⭐️⭐️ ✅ clean, tidy and inviting ✅ Was busy on all visits - a busy restaurant is proof it’s self

It was the first time I had all my team from work together so wanted to take them all out for a meal and decided upon one of the favourite places for my wife and I. It did not disappoint - the staff were as friendly as always and the food was exceptional. All our meal were different but they all came to the table at the same time and all plates going back to the kitchen were empty. Truely fantastic restaurant and will continue being a frequent visitor!

A really lovely hotel with excellent service. We stayed here for two nights in February with the hope of seeing the northern lights nearby for a 50th birthday present surprise . We booked the family room which had 3 very comfortable beds and a gorgeous sea view. We arrived slightly early for check in and we were greeted with a drink on the house which was an excellent start to our stay! Lovely service from everyone we came in contact with and they decorated the room for our arrival with the banner we had sent up. Always helpful when we asked for anything for the room. Highly recommended if you want to stay in Lossie. Lovely hotel, gorgeous beach and very pretty northern lights.

Love, love this place! They accept people without bookings as long as places are available. Came on a busy Christmas Eve and we were not disappointed. We ordered from their normal menu. Food is sumptuous! Christmas crackers were part of the table setup. Vegan options are available. Available parking nearby.

Even a score of 1 is too much. Customer service, substandard. Waitress and Manager need training on how to deal with dissatisfied customers. Their method is just walk away. Food, inedible. Drowned in sauce. Had Sea Bass. Still searching in the Moray Firth for the rest of it. Pitiful portion size. I asked for Mussels as a main (serve it as a starter but the Menu did not state it couldn't be served as a main and the waitress said it was possible.). So they arrived. Starter size as well as cold. The Manager was getting very defensive when challenged. Not one member of Staff came over to see what the problem was. We had to tell them we were not paying for it. They should have said we wouldn't be charged. Not even an apology. Absolutely disgusted. Do not waste your hard earned cash in this place. Go to the local chippy instead. And it wasn't just us having problems. The table behind us described their meal as 'an epic fail'.

AVOID. Where to begin, I visited with my family (3 people). The service was terrible. We ordered drinks on arrival, mixers for spirits just handed in an unopened cans one of which had a 90p price and they charged £2.50. They forgot one the spirits. This was the only occasion in 2 hours we were offered drinks. The starters took a long time. Prawn cocktail and scallops (covered in sauce) so all you could taste was sauce, scallops really tiny. Mains took longer, again overloaded with sauce , when we asked for fresh cutlery it was slung on the table in a pile, no fresh serviettes. Service awful could not get anyone’s attention. No one asked if we enjoyed our food which we didn’t and left the majority of it. No one seemed to care that we had a terrible experience. Won’t visit again.