El Faro Boutique Hotel & Spa by Don

hotel muy bien ubicado, personal muy amable, falta un poco de mantenimiento

Our stay at El Faro was truly exceptional. As frequent travelers, we can confidently say this hotel ranks among the best we’ve experienced. The location is simply unmatched—you could spend all day and night admiring the breathtaking views. The rooms are incredibly spacious and comfortable, with a large bathroom that includes a luxurious soaking tub offering stunning scenery. The sauna and hot tub provided the perfect way to unwind, but the highlight was the heated pool overlooking the lake. We have fond memories of swimming there, basking in the sun, and taking in the serene surroundings. The staff were warm, attentive, and always eager to help. They arranged a fantastic horseback riding excursion for us with a local farm and went above and beyond to ensure our stay was seamless. A special mention to the front desk team, who made every effort to return a valuable hat I had left behind—a small but meaningful gesture that truly reflected their outstanding hospitality. El Faro is a place we will cherish and hope to return to in the future!

The hotel is very confortable and the custome service is excelent. American brekfast is good. Rooms very confortable. Amenities. Pillows and beds are confortables. Parking is good. In front of lake Nahuel Huapi , the view and sunset is bestiful.

We were really excited for our stay. Unfortunately the room we booked based on photos was not the room we got. They put the photos of the best rooms online but no guarantee you will get them and there is a big difference - even though they are same price and ‘category’! This is known and admitted to it (so essentially bait advertising!). Staff brushed us off, were rude and we waited 2 hours trying to resolve, to be told we couldn’t have the room we thought we booked as someone had it the following night. It was late at night by this time so we took the one room on offer. Decided to have dinner in the restaurant - avoid! It was terrible! All in all the hotel is beautiful and stunning views but they are misleading guests and the service and food is not good.

Vanessa is trained in Renata Franca method of lymphatic drainage massage. It is a different approach from one who expects a typical therapeutic muscle massage but in the end, offers the same and perhaps more benefits. Vanessa is very skilled in this discipline. My husband and I both had an hour long massage and enjoyed it very much. It was timely as we arrived in Faro tired and sore from our trek in Gibraltar. The spa location is under renovation so is quite spare at present. The massage treatment room and WC were spotless and comfortable. At this time, there was no option for payment other than cash, which was a minor inconvenience and did not detract from our experience. Highly recommend!

Location is great with gorgeous views of the lake and surrounding mountains. Our room was really big, and everything was very clean. The heated floor in the bathroom was really nice, but it heated the bedroom uncomfortably if you left the door open. There were numerous worn areas on rugs, floors and walls. The spa pool was ok - large, but the water could have been hotter. The sauna was nice, and you could set the temp you wanted, but it took 2 hours for it to get to 70 C or higher. The outdoor pool was heated, but could use a good cleaning. All staff were very friendly and responded quickly to any requests. Breakfast was good, with plentiful amounts and variety of choices.