Quivira Los Cabos Condos and Homes -Vacation Rentals

Thank you for your hospitality, but I need to point out that while most of the staff at Monte Cristo was satisfactory but there were some outliers that were pretty bad. I also need to point out that the refrigerator was leaking water that created a flood, and some amenities are pretty old and outdated. Room service was rude and non-existent at all to the point that if we order something from room service, we were afraid that they would spit on our food. I understand that sometimes there are issues I just think Monte Cristo is over value and it doesn't live up to the expectations. Just too much bad stuff going on for a week vacation. Sadly, I have to point out that Monte Cristo and Pueblo Bonito group has dwindle into a run of the mill Hotel. The food was terrible!!!!! some staff rude and incompetent and outdated installations don't add up to a returning guest.!!

The Market good portions were smaller than what hey used to serve. The cost of food has definitely went up. We ended up eating in the village areas. Experiencing the local foods.

This is our 4th stay and it never disappoints, can't wait to come back!

I have been going to this resort for the past 11 years. The past 2 times have been very disappointing. The reception staff is very rude and unprofessional. Random maids would just be in the villa without warning. The phone would ring when we answered the person would hang up. We had a huge tarantula in our entry way that would crawl the walls at night. I made 2 separate reservations so I could stock the villa with food and decorate it for my daughters bachelorette party. Because I made 2 separate reservations they made me move villas. The first villa every door lock was broken, there was a dirty rag and a broken glass table on the balcony. When I asked for them to fix the doors I was told they would only fix 1. I was thankful my driver from the airport stayed to ensure all locks were fixed. I love to travel and I have never left a negative review. I am deeply saddened at how much this resort has gone down hill in the past 11years.

Todo perfecto