Fairmont Century Plaza

Clean rooms, friendly hotel staff, good location.

This hotel is beautiful and the amenities are just what you would expect with a 5* hotel (gym, spa, bar, restaurant). However paying £600 a night, you’d expect to be able to access the spa without an additional cost. It does feel like the hotel doesn’t ‘value’ its guests in this department and is more concerned with its daily visitors. I was disappointed with a lady at front desk (she was a younger asian or hispanic lady). She had promised a 50% discount with parking (Which is $71 per day) and suddenly had amnesia at checkout. She also came across rude and unhelpful. The in room dining staff are brilliant. Special shout out to Wendy & Matthew who went above and beyond during my stay! Unfortunately, the bed smelt strongly of sweat/b.o when we arrived and this was resolved straight away. Other than this, the beds were comfy, the balconies are helpful but could be better in terms of views and furniture. Pros and cons throughout!

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Good hotel but overpriced.

這次入住真的非常滿意！酒店環境超級棒，大堂和房間都設計得很有格調，氛圍温馨又高級，，床品乾淨柔軟，細節處都能看出酒店的用心，位置也很方便，服務人員態度親切，響應速度超快。下次出差一定還會選擇這裏，強烈推薦給追求品質的朋友！ 燈有點暗

2박 묵었는데 방 너무 깔끔하고 좋아요! 바로 옆에 Westfield 있어서 구경가기도 좋아요!다시 방문한다면 또 이곳에서 머물고싶어요.