Villa del Palmar at the Islands of Loreto

Beautiful but could be better. The resort and bay were beautiful. Staff and other guests were kind and friendly. Wish we could have eaten at the Clubhouse but had a party of 8 and the online booking is not friendly to that group size. Regarding bills, I understand the need to keep track of food and beverage but the need to sign for everything with the all inclusive plan takes away from the overall experience.

Check in processes was highly disorganized. Food was disappointing. Property was beautiful and staff were friendly.

The place is outstanding the only thing we didn't like is the hard sell for their vacation club.

Paid full price for 9 days and was bugged continually to go to a prestation a real pain in the butt wouldn't go back

I’ve read a lot of reviews about Villa del Palmar and some people really enjoy staying which I can see because it is a beautiful location and resort. However, there is more about this resort I don’t like and will not be returning. They try to sell you a time share and can be very pushy, I’m here for a vacation not a sales pitch. I bought the all inclusive that even the property admitted when we said something is not actually all inclusive, it’s a meal plan. So you have to pay for coffee in morning, if you enjoy coffee, if you want to go to “special” shows and dinner you have to pay more, they have no complementary shuttles to the airport. In addition, check out is 11 and they do not allow you to continue to enjoy the amenities while waiting for the shuttle, they start to charge you for everything to include water. For me, if a resort states it’s a premium all inclusive I expect that the little things that make it feel special will be included, this resort falls short of that. In addition, this is a family resort and I expected children of all ages to there what I didn’t expect was them running around like they were literally wild with no adult supervision. The staff did not stop them, within 10 minutes of checking in and sitting down at the beach bar we had children throwing sand getting it in our hair and food. Again, I expected children but I also paid for a vacation and expected there to be some respect for others at the resort. Not our cup of tea but maybe yours.

This fancy resort is great but not perfect. The staff is amazing but we got a little subpar treatment once we decided not to sign up for their resort membership (maybe this was a coincidence?). The resort is 35 mins from the town of Loreto. A complimentary shuttle to town would have been nice once you and the family exhaust the activities there. Otherwise it was probably the nicest place we have ever stayed at.