Radisson Blu Hotel, London Euston Square (formerly Grafton)

Excellent location.IlEasy access to trains and all public transport. Lovely staff thanks

I've stayed at the Radisson Blu Grafton Hotel about three times, and their service has never disappointed me. As always, it has a great location, close to everywhere, especially Euston Station. For my next trip, I will definitely consider the Radisson Blu as one of my options!

We are guests whose handbags were stolen in hotel restaurant on June 22nd, we found that there is indeed a big problem with security, anyone can enter at will at the lobby and restaurant entrance. When the theft occurred that day, the thief entered the restaurant without registering and kept changing seats, but the hotel staff did not notice this at all, so the theft occurred. As a 4 star hotel, the security management is really disappointing. After the theft incident, because we still had to live in the house for a while, we were all worried about our safety and whether someone would suddenly break into the room. And the hotel didn't even send us any greetings, which is really disappointing. In fact, this hotel bears a lot of responsibility for this incident, but the hotel failed to provide any care, condolences, and help to customers in a timely manner. Furthermore, we found 2 belts were left in the cloakroom at hotel room and send the email to them for checking, but up to now, the hotel was not given us any reply.

Overall, I am satisfied with the stay. There is a convenient store and many restaurants nearby. Moreover, the rail station is right next to the hotel. It just spends 15 minutes walk to British Museum and 20 minutes walk to Soho. There is a bathtub in the bathroom but the shower head is fix. It is not quite convenient for me. Other than that, the stay is good. I highly recommend.

Location is awesome just a minute walk from the station! Walkable to everywhere in town

Very convenient, friendly and helpful staff, I kept my luggages there til evening on check out day.

Excellent location and the hotel reception service is good and friendly. The hotel is just 2 min walk when come out from Warren Street tube station.

I was unable to stay at this location due to airline issues flying from Italy to London. When I called to explain this they stated it would be ok to check in after the designated time if I made it. Unfortunately my entire trip was canceled after more delays and unable to fly in the next day to to high prices. What’s disheartening about this I understand policies and I tried to explain the inconvenience but because they dates had passed by a few hours I was not able to receive even a partial refund or credit. In fact they lied on me stating that I checked in 1am the next day and check out at 12pm on check out. I will not be booking a stay at this location again and have told friends about the hotel as well.

The room was tiny. Very difficult to use the bathroom because it was so small. Bog standard basic. Location great though.