Royal Garden Hotel

not far from the V&A museum, very convenient to get there, the service was warm, the room was tidy.

Convenient location, about 5-7 min walk from High Street Kensington Tube Station. A good range of shops nearby such as TK Maxx, M&S, Whole Foods Market, cafés and restaurants (Italian, Chinese, Japanese, etc) We were on 10/F so had an amazing view.  Our room was spacious, bigger than most hotel rooms in London. It came with complimentary hot chocolate powder, cookies, tea bags, instant coffee and 2 bottles of still water. The bathroom was equipped with toiletries (shampoo, hair conditioner, bath gel and soap) and a heated towel rack which was particularly helpful for doing laundry, since we stayed for 7 nights.  Gym is free of charge and is right next to the hotel. Size is decent with 4 treadmills, dumbbells and a few other machines.  Staff were all very attentive and professional. My husband had a small cut and housekeeping brought us plasters and wound cleaning wipes in just a few min.  Overall, great value for money. Would have been even better if a coffee machine was provided. Will definitely come back again next time we visit London.

1. Location: The hotel's location is located near High Street Kensington tube station and has a bus stop just outside which has buses that brings you to many places. Overall, very convenient. 2. Service: Front desk's service was good. Concierge was generally good except for a more junior bellboy whom I felt was quite lazy as he waited for the driver to load the luggage instead of helping. 3. Facilities: The hotel's gym is operated by Anytime Fitness. The elliptical machines were not well maintained and there were 2 spoilt out of 4. One was badly vandalised with the screen broken and wires coming out from the machine. 4. Bathroom: Did not like the shower area as it was cramped and the water drainage was slow (not clogged). It just could not keep up with the shower water. 5. Room: Stayed in the Royal Garden Deluxe. Had very nice views of the park. Room was bright and airy (you would open the windows slightly).