Prince Regent Hotel Excel London

The staff was friendly, however I personally did not feel too safe walking in the neighbourhood as a female solo traveler. Heating was slightly poor, but with the blanket was fine. Noise cancelling wasn’t great as well - could hear noise from the hallway or the street. Sockets worked for a while but stopped charging my devices eventually.

Service was good … BUT … - heating is very very poor; not able to sleep properly because it was super cold; I tried adjusting the radiator but no luck - floor is carpeted and very cold as well and looks filthy (I am sorry I have to be honest) - the man from the reception entered my room to guide me but he did not remove his shoes next to the door - meaning the germs from his sole are now in my room’s caroet - no slippers - kettle has water in it; not sure if the cleaners forgot to wash and clean it - no restaurants nearby; kebap place only accepts cash I do not recommend this hotel at all and big mistake booking at this hotel. I paid 150+ GBP where I could have spent it somewhere else. I am not sure even if this is hotel at all. It looks like a house converted to bed and breakfast rooms.

Had great stay, the room very clean and smell nice, good location and clse to motorway , the reciption staff are thr best i seen they are very respect and helpfaul, good and safe car park. Thank you guys will see you soon