The Marble Arch Hotel by Thistle

We were delighted to be upgraded to a deluxe room with a king size bed. We had 2 good night rest at the hotel. Highly recommended.

Good location , best view

Really enjoyed our stay here. Perfect location in central London everything is close by.

Bad Hotel, We can't traveling to London because we have problem with our business. So we request to reschedule, but they rejected, with no reason. And We are request this reschedule was a month before our check in date. Never ever booked this hotel again.

Stayed 5 nights pre tour. Location is central to see places of interest. Can walk on Oxford street for shopping. Close stroll to Hyde Park, then to Kensington Palace. Easy to catch the buses to Piccadilly Circus, Buckingham Palace. Managed to get the train from Heathrow airport to the hotel easily but will need to change lines (not hard to do) part way. Rooms clean and comfortable. The fridge was small and hardly cold. There was a lot of ice caked on. I let the fridge defrost when we were out the first day and it worked much better after that. The towels were massive, too big for us. If you put out a green card tag outside your room door to ask for no room service for the day you can claim a £10 voucher to spend at the cafe the next day. It will allow you to get 2 coffees or 4 Kit Kats. You can only do this for 2 consecutive days. The room needs to be serviced on day 3 of stay. We found the meals nearby expensive and nothing that I would recommend. We took the buses to China town for cheaper and better food (need cash). Staff are friendly and helpful. We were offered 1 morning of complimentary breakfast. Otherwise breakfast is £22 per person - buffet. Husband likes flat white which wasn’t available on the coffee machine. Staff went and got us a flat white from the cafe for no extra charge. Well done to Baswathi at check in and Nisha and Khalid in the dining room. Service was exceptional. Prices can fluctuate considerably. Initially when I looked it was AUD 300 per night without breakfast. A week later I had to pay AUD 400. Good hotel but not cheap (personal opinion).

Hotel was fabulous, staff are great at any level and the executive lounge was great. Recommended