Huttons Hotel, Central London anmeldelser

Svar fra overnatningssted: Dear Sabrina,Thank you for your kind review. We're so pleased to hear you enjoyed our convenient location and found the facilities good value for money. It's especially lovely to know our team were helpful during your stay — we're always happy to assist wherever we can.We truly appreciate your recommendation and hope to welcome you back again soon.Kind regards,AshleyOperations ManagerHuttons Hotel

Svar fra overnatningssted: Dear Guest,Thank you so much for your wonderful review. We’re delighted to hear that you and your sister had a pleasant stay and enjoyed watching Wicked at the Apollo Victoria. It’s great to know that room 506 met your needs – being spacious, clean, and well-equipped.We’re also pleased that you appreciated our convenient location for sightseeing and the ease of accessing local attractions on foot. Your kind words about our friendly and helpful staff, as well as our complimentary luggage storage, mean a lot to us.We look forward to welcoming you back in the future.Kindest RegardsSabrin DaoudGeneral Manager

Svar fra overnatningssted: Dear Guest,Thank you for sharing your feedback. We sincerely apologize for the inconveniences you experienced during your stay. We understand how important a good night's rest is, and we’re sorry to hear that the proximity of your room to the elevator impacted your comfort.Regarding the cleanliness issues you mentioned, we take all guest feedback seriously and will certainly look into improving the maintenance and hygiene standards in our rooms. We regret that we didn’t meet your expectations on this occasion and will review the situation to ensure better service in the future.Your comments about our staff are also appreciated, and we will use this as an opportunity to provide further training to ensure our team responds appropriately to guest concerns.We truly value your feedback, and we hope you’ll consider staying with us again to experience the improvements we will be making.Kindest regards,Huttons Hotel

Svar fra overnatningssted: Dear Rebecca,Thank you for your lovely feedback! We’re so pleased to hear that you enjoyed your 3-night stay with us. It’s wonderful to know that the room, bed, and the peaceful environment contributed to a comfortable and restful experience.We’re also glad you felt safe and secure during your stay, especially as a solo female traveler. Your peace of mind is important to us.We hope to welcome you back to Huttons Hotel on your next visit to London!Kindest regards,Huttons Hotel

Svar fra overnatningssted: Dear Janek,Thank you for taking the time to share your feedback. We’re glad to hear that you appreciated our location and the service provided by our staff.We’re truly sorry to hear that the room did not meet your expectations. We continuously strive to improve and your comments are invaluable in helping us address areas that need attention.Regarding breakfast, we want to clarify that we do not advertise a cooked breakfast, as we offer a continental-style breakfast with a variety of lighter options, including toast and pastries.We will certainly look into the issues you raised regarding cleanliness and amenities to ensure a better experience for future guests. Your satisfaction is very important to us, and we appreciate your feedback as it helps us enhance our services.Kindest regards,Huttons Hotel

Svar fra overnatningssted: Dear Muhammad,Thank you for taking the time to share your feedback. We're pleased to hear you appreciated our central location.We understand our compact room sizes may not suit everyone's needs, though many guests find them ideal for a short city stay. As noted on our website, we do not offer air conditioning or fridges, but fans are available upon request from reception.We do our best to ensure our guests are comfortable, and we're sorry to hear that this was not your experience on this occasion.Kind regards,AshleyOperations ManagerHuttons Hotel

Svar fra overnatningssted: Dear Guest,Thank you for sharing your feedback. We're pleased to hear that our location suited your needs and that you found good value with us.We appreciate your comments regarding the room size and shower pressure. While our rooms are compact, as is common in central London, we continuously look for ways to enhance comfort within the space available. Your suggestion about adding a small desk is noted and will be shared with the team.We hope to have the opportunity to welcome you again.Kind regards,AshleyOperations ManagerHuttons Hotel

Svar fra overnatningssted: Dear Guest,Thank you for your kind feedback. We're glad to hear you had a pleasant stay and appreciated the advance notice regarding any potential noise.We hope to welcome you again in the future!Kind regards,AshleyOperations ManagerHuttons Hotel

Svar fra overnatningssted: Thank you for your review! We're glad to hear you found our hotel decent and appreciate your understanding regarding the room size given our central location. We strive to offer comfortable accommodations in a convenient setting, and your feedback is valuable as we continue to improve. We hope to welcome you back for another stay!

Svar fra overnatningssted: Dear Dr Prem,Thank you for your kind feedback. We're glad to hear you had a pleasant stay and appreciated the advance notice regarding any potential noise.We hope to welcome you again in the future!Kind regards,AshleyOperations ManagerHuttons Hotel

Svar fra overnatningssted: Dear Guest,Thank you for your kind words regarding our team. We are delighted to hear you had a positive experience with us and hope to welcome you back again soon.Kind regards,AshleyOperations ManagerHuttons Hotel

Svar fra overnatningssted: Dear Fah,Thank you for taking the time to share your feedback with us. We're thrilled to hear that you had a very good and clean experience during your stay with us, and that our proximity to London City made your travels convenient.It's fantastic to know that you found our location convenient with easy access to buses and taxis, allowing you to explore the city with ease.We truly appreciate your kind words and are delighted that you enjoyed your time with us. We hope to have the pleasure of welcoming you back for another wonderful stay in the future.Kindest RegardsSabrin DaoudGeneral Manager

Svar fra overnatningssted: Dear Sir/Madame,Thank you for sharing your feedback with us. We apologize for the disappointment you experienced during your recent booking with our hotel.Regarding the toiletries, safety, convenience of transport, location, soundproofing, and nearby shops, we take your concerns seriously, and we will review our offerings and amenities to ensure they meet our guests' expectations. Your feedback helps us identify areas where we can improve, and we will work diligently to address these issues.We understand that your travel plans were impacted by the airline's schedule change, and we sincerely apologize for any inconvenience this caused. Our cancellation policy is designed to maintain the integrity of our reservation system and ensure fairness for all guests. However, we regret that we couldn't accommodate your request for a cancellation or change to a later date.We value our guests' satisfaction and we deeply regret that we fell short of meeting your expectations in this instance. We take all feedback seriously and will use this as an opportunity to improve our services and policies.If there is anything else we can do to address your concerns or make amends, please do not hesitate to reach out to us directly. We appreciate your understanding and hope to have the opportunity to welcome you in the future and provide you with an improved experience.Kind regards,GlenOperations Manager

Svar fra overnatningssted: Dear Marina,Thank you for taking the time to share your feedback with us. We are glad to hear that our reception team was able to address your concern about the room without a window and provide you with a more suitable accommodation.However, we apologize for the discomfort you experienced with the mattress and pillows. Your comfort is of utmost importance to us, and we regret that we fell short in this aspect during your stay. Your feedback helps us to identify areas that require improvement, and we will certainly look into upgrading our bedding to ensure a more restful experience for our guests.Please know that we take all guest comments seriously, and we are continually working to enhance the quality of our services and facilities.If you have any further suggestions or need any assistance during your stay, please feel free to reach out to our front desk team. We are here to ensure that you have a pleasant and comfortable stay with us.Once again, we appreciate your valuable feedback, and we hope to have the opportunity to welcome you back in the future and provide you with an improved experience.Best regards,GlenOperations Manager