18-21 Northumberland Ave, Westminster, London, WC2N 5EA, United KingdomVis hoteloplysninger
Tjek ledige værelser på dine rejsedatoer
Vi matcher prisen
1 nat
Gæsteanmeldelser
4.1/5
Meget god
129 anmeldelse
For at sikre autenticiteten af de viste bedømmelser, beregner vi ikke blot et gennemsnit. I stedet tager vi hensyn til anmeldelsens troværdighed og datoen for gæstens ophold for at fastlægge den endelige vurdering.
Bekræftede anmeldelser
Placering4.4
Faciliteter3.9
Service3.9
Renlighed4.1
Filtrer efter:
Sortér efter:
Alle anmeldelser(129)
Positive anmeldelser(27)
Anmeldelser med billeder/video(7)
Fantastisk beliggenhed(11)
Negative anmeldelser(2)
Elaine MY Leung
Studiolejlighed
Overnattede i sep. 2024
Par
2 anmeldelse
2.7/5
Slået op den 9. okt. 2024
Great location for getting around and restaurants but no housekeeping for our 4-night stay.
Oversæt
Svar fra overnatningssted: Dear Elaine, thank you for your feedback and for recognizing our fantastic location perfect for London sightseeing. As an Apart ‘hotel our services like cleaning are different from those of a regular hotel. Indeed, we do not include daily cleaning, or breakfast as we have more of an apart ‘hotel concept, this allows our guests to choose which services they require and add on the extras as needed. We look forward to welcoming you back. Kind regards, LunivaSenior receptionist
schep
Studiolejlighed
Overnattede i nov. 2023
Forretningsrejsende
5 anmeldelse
3.7/5
Slået op den 21. feb. 2024
Very central, big hotel. free coffee in.lobby. This Citadines didnt include housekeeping unless it was paid extra. There was no mention anywhere of this in hotel description during booking. I was at a Citadines 1 week before in Tokyo and there they had a choice, both free. According to London reception.desk it.was.because these are *apartments* (but so were the Tokyo ones) and they told TRIP.com didnt provide all info and they were not responsible. I was asked to leave a review on Citadines where I mentioned this issue to receive a very 'defensive' reply of reception manager after a few minutes. Its not a super big deal but the way London staff handled things is not like one would hope: very defensive and not very nice honestly.
Oversæt
Svar fra overnatningssted: Dear Guest,Thank you for taking the time to submit your feedback score and comments, and for recognizing our fantastic location perfect for London sightseeing.Sorry to hear about your negative experiences. Regarding the cleaning of the room it is explained on website when you placed your reservation and we remind our guest upon the check-in that because we are a self service apartment chain we do not provide daily cleaning but weekly cleaning when a stay is 6 nights or longer. We will certainly take them into account when we review with the respective team membersWe look forward in welcoming you back to Citadines Trafalgar Square London soon.Kind regardsHarshada
Gæstebruger
Overnattede i feb. 2023
Rejs med venner
1 anmeldelse
4.0/5
Meget god
Slået op den 30. mar. 2023
Great location for theatre and looking round trafalher square
Kitchenette was in room
Free tea coffees and hot choc down stairs
Disappointed that the car park wasn’t open
Very close to unground and trains
Oversæt
Svar fra overnatningssted: Dear一室房, Thank you for taking the time to submit your feedback score and comments. . I would like to apologies about the lift, but we are waiting for a part to fix it, sorry this caused you inconvenience. We look forward in welcoming you back to Citadines Trafalgar Square London soon. Kind regards Harshada
연령미상
Lejlighed med 1 soveværelse
Overnattede i jan. 2023
Familie
15 anmeldelse
5.0/5
Enestående
Slået op den 27. feb. 2023
this is good
this is good
this is good
this is good
this is good
Oversæt
Svar fra overnatningssted: Dear연령미상 ,Thank you for taking the time to submit your prefect feedback score. We look forward in welcoming you back to Citadines Trafalgar Square London soon.Kind regardsHarshada
Nicole
Overnattede i jan. 2022
Par
7 anmeldelse
5.0/5
Enestående
Slået op den 7. feb. 2022
Excelente hotel! Amazing location, clean, wide rooms, microwave, dish washer, cutlery, and more. 2’ from the underground, and the british museum. We’ll be back for sure
El hotel es excelente, ubicación inmejorable! Las habitaciones son amplias, limpias y super equipadas (microondas, platos, cocina…) y esta a dos minutos caminando del Museo Britanico y de estaciones de metro. Por el precio, y para su ubicacion, muy genial
Oversæt
Svar fra overnatningssted: Thank you for taking the time to submit your feedback score and comments, and for recognizing our fantastic location perfect for London sightseeing. We look forward in welcoming you back to Citadines Trafalgar Square London soon.Kind regardsHarshada
Yubaraj
Studiolejlighed
Overnattede i nov. 2022
Rejs med venner
1 anmeldelse
5.0/5
Enestående
Slået op den 25. dec. 2022
Nice place to stay😊
Oversæt
Svar fra overnatningssted: Thank you for taking the time to submit your feedback score and comments. We look forward in welcoming you back to Citadines Trafalgar Square London soon. Kind regards Harshada
Duran Quintairos
Studiolejlighed
Overnattede i aug. 2024
Par
4 anmeldelse
4.5/5
Fantastisk
Slået op den 17. sep. 2024
Hotel muy céntrico, para ir andando a todas partes. La habitación es muy completa, con cocina, microondas y nevera. También tiene aire acondicionado y caja fuerte. El baño tiene jabón, champú y gel a tu disposición. El personal es muy amable y realiza su trabajo a la perfección. No limpian la habitación a menos que lo indiques y pagues un extra.
Oversæt
Svar fra overnatningssted: Dear guest, Thank you for reviewing your stay with us. We are glad to learn that you enjoyed it. It was a pleasure to host you, and we look forward to welcoming you back on your next trip to London. Kind regards,LunivaSenior Receptionist
Travelling
Studiolejlighed
Overnattede i jul. 2024
Forretningsrejsende
112 anmeldelse
5.0/5
Enestående
Slået op den 16. aug. 2024
커피를 언제든지 로비에서 종류별로 마실 수 있도록 배려해주신 점이 정말 좋았습니다.
홍차를 비롯한 각종 티(tea)도 늘 마실 수 있어서 좋았습니다.
에어컨 소리가 너무 크고 성능이 좋지 않습니다. 에어컨 성능은 개선이 필요합니다.
위치가 너무 좋아
런던 곳곳을 편하게 다닐 수 있었습니다.
Oversæt
Svar fra overnatningssted: Dear guest, thank you for your feedback and for recognizing our fantastic location perfect for London sightseeing. I have taken note of your comments for improvement. We look forward to welcoming you back.Kind regards,LunivaSenior receptionist
Gæstebruger
Studiolejlighed
Overnattede i mar. 2024
Par
1 anmeldelse
5.0/5
Enestående
Slået op den 10. maj 2024
房間有微波爐非常方便,大廳有咖啡機隨時都可以喝,櫃檯人員的服務態度也很好,下次還會想再次住宿
Oversæt
Svar fra overnatningssted: Dear Guest, Thank you for reviewing your stay with us. We are glad to learn that you enjoyed it. It was a pleasure to host you, and we look forward to welcoming you back on your next trip to London. Kind regards,LunivaSenior Receptionist
hyunsu
Studiolejlighed
Overnattede i sep. 2024
Familie
7 anmeldelse
5.0/5
Enestående
Slået op den 26. okt. 2024
아주맘에들어서 또 가고싶습니다강력 추천합니다
아주맘에들어서 또 가고싶습니다강력 추천합니다
아주맘에들어서 또 가고싶습니다강력 추천합니다
Oversæt
Svar fra overnatningssted: Dear Hyunsu, Thank you for reviewing your stay with us. We are glad to learn that you enjoyed it. It was a pleasure to host you, and we look forward to welcoming you back on your next trip to London. Kind regards,LunivaSenior Receptionist
Gæstebruger
Lejlighed med 1 soveværelse
Overnattede i mar. 2024
Familie
1 anmeldelse
4.5/5
Fantastisk
Slået op den 9. apr. 2024
다들 얘기하듯 위치가 너무나 훌륭합니다.
오래된 건물이라 배수가 약하고,
난방이 잘안되어 자는데 불편함이 조금 있었습니다.
가족이 머물기에 좋은 장소입니다.
Oversæt
Svar fra overnatningssted: Dear Guest, Thank you for taking the time to submit your feedback score and comments, and for recognizing our fantastic location perfect for London sightseeing. Sorry to hear about your negative experiences.I have taken note of your comments about the maintenance/housekeeping issues you have highlighted and I will make sure these are rectified. Thank you for making me aware. We look forward in welcoming you back to Citadines Trafalgar Square London soon. Kind regards Harshada
Houdezaiwu,ziqiangbuxi
Lejlighed med 2 soveværelser
Overnattede i jul. 2024
Familie
4 anmeldelse
3.2/5
Slået op den 31. aug. 2024
房間比較小,設施比較老舊。訂的是套房,但是不會有人來打掃。
Oversæt
Svar fra overnatningssted: Dear Houdezaiwu, Thank you for your feedback. I have taken note of your comments for improvement. Kind regards,Luniva
Svar fra overnatningssted: Dear Guest,Thank you for taking the time to submit your feedback score and comments, and for recognizing our fantastic location perfect for London sightseeing. We look forward in welcoming you back to Citadines Trafalgar Square London soon.Kind regardsHarshada T
Svar fra overnatningssted: Dear Edith Choi,Thank you for you feedback, though we're sorry to hear you were not happy with the accommodation. We do work to refresh areas that face wear and tear, though we understand some areas need more attention. we hope to start planning our next major renovation very soon, hopefully you may reconsider staying with us in the future so we may offer an improved experience.kind regardsHarshada
Svar fra overnatningssted: Dear Sirenzhencang,Thank you for the feedback. I am sorry we were not as you had expected. Indeed, we do not include daily cleaning, or breakfast as we have more of an apart'hotel concept, this allows our guests to choose which services they require and add on the extras as needed. This helps us keep a competitive rate amongst the other hotels in the area, and allows for better value for money overall. As well for security reasons we do not leave the windows completely open. I do hope you may consider staying again, we would be happy to welcome you back.Kind regardsHarshada Tekle