Queens Park Hotel

Not really a good place to stay. Tiny rooms, Front desk doesn't pick calls. No Breakfast Included.

Beautiful hotel

The location of the hotel is excellent as it’s next to Queensway tube station to catch the central line. But this is only positive I can give. The hotel needs updating. I booked a double room with twin beds (for me and my adult niece) (room 403) I did get the twin beds but the room was very small and was L-shaped bedroom. So one bed was facing the TV as you walk in the room and the other bed was around the corner on the L shape of the room. That person would not be able to watch any TV if they wanted to. There was a very tiny table which also had the kettle and cups and hardly any space to put our own things on there. The table was really worn out as you can see in the pics. The bathroom was nice and clean with a good power shower but if you are tall with long legs this bathroom is not good for you as when you sit in the toilet your legs will touch the shower cubicle. There is absolutely no space between the toilet and shower wall/cubicle. There are no hooks in the bathroom to hang your clothes or in the bedroom and it’s really annoying. Breakfast is minimalistic but you do have basic bread, scrambled egg, tea, coffee and fruit juices. The staff were nice but I didn’t complain as I did all the complaining on the phone before arriving. I booked the room through trip.com but I was unable to cancel the booking due to no cancellation policy. I felt they were unhelpful considering the reasons I gave them which I won’t write here. I believed the hotel was expensive for standard it was. The room was also not clean. The radiator was filthy. I read some of the reviews on here but thought it’ll be ok and that was my mistake. Then I read some reviews again during my stay there that there are rats on first floor which terrified me the whole night. Please look for another hotel. I paid £294 for 2 nights. For that amount I could’ve booked elsewhere with better hotel standards. If you do book this hotel then avoid room 403.