Church Street Hotel by Belvilla near The Oval

Pre-paid to stay here, upon arrival was told there is a deposit required for the room, but it must be paid by card. As an ex-pat who hasn’t lived in the UK for the past five years, my only bank card is a Chinese bank card and it can’t be used in the UK. I offered alternative payments for the deposit but was refused. The counter staff didn’t even have a phone number for his boss to try and solve the problem and I was refused my stay there and had to find another hotel. It was after 6pm and many other hotels were already sold out. Very stressful. ADDITIONALLY, I was refused a refund for the room. The whole place reeked of unprofessionalism. What a joke of a hotel…

非常特別的住宿，房間好看，交錯的樓梯很有趣，有迎賓小食，地理位置不錯，但風聲太大而且共用浴室的燈壞了沒人修。

我係這旅館住左2晚，關門聲很大，隔音也不好。水龍頭發現有損壞。整體一般