Hotel Xenia, Autograph Collection

Es war wirklich ein super Aufenthalt. Grace und Mihail waren sehr zuvorkommend und der Service hat super gepasst. Lage des Hotels ist empfehlenswert da sehr zentral.

地理位置很方便，酒店設施和房間很老

This is a boutique hotel and the rooms are very tiny, which is typical in London. I was on a solo trip and was barely able to walk around in the room. Thankfully, I spent most of my days exploring the city. The best thing about the room is the bathroom products are by L'occitane. FYI, the London Marriott Kensington is across the street and has larger rooms. Another big Issue! The walls are super thin. I could hear whole conversations. The guy next door was sick and coughed up a lung every night! I never said a word. I put my ear plugs in, took my melatonin and went to sleep. I was pretty quiet and only turned the television on twice at a low volume. The guy next door banged on the wall until I yelled for him to stop it. The hotel centrally located in Kensington on Cromwell Road. The Cromwell Hospital is next door and it is easy to get to the Natural History Museum, the Victoria and Albert Museum, Harrods and many restaurants and cafes via the bus and Picadilly train line. You can walk to the Earl's Court station (about 7 minutes) and the Gloucester Road Station (about 9 minutes). I found the Gloucester Road station easier to get to because it is a straight walk, no turns and it took me about 5 minutes to get to it each time. The restaurant is okay for drinks and small bites. I love the culture in London and know that good food can found elsewhere. I spent my time eating at African, Caribbean, Middle Eastern, and Asian restaurants. Customer service was fine and I did not experience any rudeness or lack of service. People were always quick to help.

The service you receive at this hotel is some of the best you will experience. The staff goes out of their way to help and please you and make your stay as enjoyable as possible. They provide excellent advice when asked. The rooms are very clean and housekeeping responds extremely quickly to requests. Breakfast options are expansive and delicious. Would stay here again without hesitation.

I came back to Xenia and service was outstanding as usual. Thank you once again to the entire team for the great customer service and the lovely welcome gift. I do really appreciate the kind recognition, This will definitively is my place to stay in London

Lovely, clean hotel just a 6 minute walk Earl’s Court tube station. Staff was pleasant, efficient and attentive. Amir was particularly helpful. Restaurant was very nice. I had an absolutely delicious dinner there, and my server (I’m so sorry I don’t remember her name!) was wonderful. I would absolutely stay here again.